[AusNOG] Re Webcenral / Netregistry DNS issues

Tue Jan 3 15:41:40 AEDT 2023

Hi

Yes also having issue renewing about three domains which expire today . It
looks like they take your money but don't actually renew them, generally
it's not an issue and it's done pretty much instantly.

I do also note that a new registered domain on Friday we changed the name
servers and they didnt update.

No response to my ticket yet.

On Tue, 3 Jan 2023, 12:38 pm Matthew Malcolm, <matthew at rampant.com.au>
wrote:

> Hi All,
>
>
>
> We have seen this a few times recently and are having the issue with
> another client today
>
> They are with WebCentral / Netregistry and the DNS for their CNames is not
> resolving
>
> We can dig the domain is various places but if I open NSLookup againt ns?.
> netregistry.net (The delegated name servers) and ask it for the
> appropriate domain name or record I get “Unspecified error” or “Server
> Failed”
>
> Apparently this is normal for the DNS servers as there support people told
> me the issue is not this error on their servers but Microsoft Email system
> breaking the Autodiscover CName
>
>
>
> I was told to move my DNS if this is s timely issue as they are not
> planning on investigating it. (And they also agreed moving the DNS would
> fix the issues which was strange for me  to hear a support tech say that)
>
> Is this just something that we are seeing over and over with various
> client at WebCentral/Netregistry or do they really have a larger issue
>
> There are a few Reddit forums that are complaining about similar issues
> going back months Here is one such forum
> <https://www.reddit.com/r/dns/comments/xfpm28/problems_with_webcentralau_netregistrynet/>
>
> I am finding it hard to believe that a major Player would allow this type
> of failure to go on for hours let alone months
>
>
>
> Any insight would be great as DNS not doing it’s thing is really
>
> If this is something the Client can fix I would love to know what we have
> overlooked
>
>
>
>
>
>
>
> Regards,
> Matthew Malcolm
> 
>
> *MATTHEW MALCOLM*
>
> *Business Development / Technical Specialist*
>
> *, *
>
> Sophos Certified Architect, Sophos Sales Certified
>
> *Rampant Technology Pty Ltd*
>
> 07 3216 8357
>
> matthew at rampant.com.au
>
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>
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