[AusNOG] Vendors back charging on support and maintenance.

[Scott Howard]

While you're at it, you might as well cancel your house and contents
insurance.

If the building burns down, just call up and start a new policy and then
submit your claim.

I'm sure they'll be ok with that, right?

  Scott



On Wed, Apr 25, 2018 at 10:41 PM, Karl Auer <kauer at biplane.com.au> wrote:

> On Wed, 2018-04-25 at 00:07 +0000, Nikolas Geyer wrote:
> > Yes, it’s pretty standard. It’s to stop people running hardware
> > without a maintenance contract and only buying one when they need to
> > do, for example, a RMA.
>
> Sorry, why is that a problem? If they pay the support fee, they should
> get the benefits. If they are not using the benefits, why should they
> pay the fee? On the flip side, they may not have paid support for ten
> years, but they also have not been costing the vendor anything.
>
> I see no problem with someone waiting until it is needed before paying
> the support fee.
>
> Am I missing something? What *is* the "vendor side of the problem"?
>
> Regards, K.
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Karl Auer (kauer at biplane.com.au)
> http://www.biplane.com.au/kauer
> http://twitter.com/kauer389
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