<div dir="ltr">While you're at it, you might as well cancel your house and contents insurance.<div><br></div><div>If the building burns down, just call up and start a new policy and then submit your claim.</div><div><br></div><div>I'm sure they'll be ok with that, right?</div><div><br></div><div> Scott</div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Apr 25, 2018 at 10:41 PM, Karl Auer <span dir="ltr"><<a href="mailto:kauer@biplane.com.au" target="_blank">kauer@biplane.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On Wed, 2018-04-25 at 00:07 +0000, Nikolas Geyer wrote:<br>
> Yes, it’s pretty standard. It’s to stop people running hardware<br>
> without a maintenance contract and only buying one when they need to<br>
> do, for example, a RMA.<br>
<br>
Sorry, why is that a problem? If they pay the support fee, they should<br>
get the benefits. If they are not using the benefits, why should they<br>
pay the fee? On the flip side, they may not have paid support for ten<br>
years, but they also have not been costing the vendor anything.<br>
<br>
I see no problem with someone waiting until it is needed before paying<br>
the support fee.<br>
<br>
Am I missing something? What *is* the "vendor side of the problem"?<br>
<br>
Regards, K.<br>
<br>
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