[AusNOG] Business customer smashing their "unlimited" MBE 20/20Mbps internet service

[Tony Wicks]

TBH, as a largely passive listener from across the Tasman Its quite shocking Australia still has 20meg circuits. 100meg is considered entry level here and 1G/500M unlimited is very much a standard offering (for example  https://www.bigpipe.co.nz/ ). The interesting thing is, once pretty much every service provider went truly unlimited (most dropped the fair use clause as well) then it spread the load of heavy users and it was no longer an issue. And before anyone mentions it, backhaul is only a small component of the cost so there should not be that much difference unless something has gone horribly wrong, in fact the larger backhaul cost should be cancelled out by the larger concentrations of users.

 

Just my 2c

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Noel Butler
Sent: Saturday, 30 September 2017 12:36 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Business customer smashing their "unlimited" MBE 20/20Mbps internet service

 

*nods*

Firstly, if a SP is having issues with a customer maxing out a 20megger, that SP has bigger problems.

Secondly, and since 20mbps is hurting this SP I don't recommend this to them, but ordinarily your sales dept should be calling them, " your maxing out your 20mbps link 100% utilisation, we think it would be to your advantage to UPGRADE your link"  - which of course is at a higher cost :)

 

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