[AusNOG] Business customer smashing their "unlimited" MBE 20/20Mbps internet service

[Luke Fong]

+1.

 

This.

 



Kind Regards,

Luke Fong

Chief Executive Officer

Lateral Plains Pty Ltd

PO Box 549

Ballarat ,Vic 3353

Tel : 03 5317 7123

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Tony Wicks
Sent: Saturday, 30 September 2017 10:17 AM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Business customer smashing their "unlimited" MBE 20/20Mbps internet service

 

TBH, as a largely passive listener from across the Tasman Its quite shocking Australia still has 20meg circuits. 100meg is considered entry level here and 1G/500M unlimited is very much a standard offering (for example  https://www.bigpipe.co.nz/ ). The interesting thing is, once pretty much every service provider went truly unlimited (most dropped the fair use clause as well) then it spread the load of heavy users and it was no longer an issue. And before anyone mentions it, backhaul is only a small component of the cost so there should not be that much difference unless something has gone horribly wrong, in fact the larger backhaul cost should be cancelled out by the larger concentrations of users.

 

Just my 2c

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Noel Butler
Sent: Saturday, 30 September 2017 12:36 PM
To: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net> 
Subject: Re: [AusNOG] Business customer smashing their "unlimited" MBE 20/20Mbps internet service

 

*nods*

Firstly, if a SP is having issues with a customer maxing out a 20megger, that SP has bigger problems.

Secondly, and since 20mbps is hurting this SP I don't recommend this to them, but ordinarily your sales dept should be calling them, " your maxing out your 20mbps link 100% utilisation, we think it would be to your advantage to UPGRADE your link"  - which of course is at a higher cost :)

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20170930/f4a12518/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 28969 bytes
Desc: not available
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20170930/f4a12518/attachment-0001.png>