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</o:shapelayout></xml><![endif]--></head><body lang=EN-NZ link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>TBH, as a largely passive listener from across the Tasman Its quite shocking Australia still has 20meg circuits. 100meg is considered entry level here and 1G/500M unlimited is very much a standard offering (for example <a href="https://www.bigpipe.co.nz/">https://www.bigpipe.co.nz/</a> ). The interesting thing is, once pretty much every service provider went truly unlimited (most dropped the fair use clause as well) then it spread the load of heavy users and it was no longer an issue. And before anyone mentions it, backhaul is only a small component of the cost so there should not be that much difference unless something has gone horribly wrong, in fact the larger backhaul cost should be cancelled out by the larger concentrations of users.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Just my 2c<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Noel Butler<br><b>Sent:</b> Saturday, 30 September 2017 12:36 PM<br><b>To:</b> ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Business customer smashing their "unlimited" MBE 20/20Mbps internet service<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p><span style='font-size:10.0pt'>*nods*<o:p></o:p></span></p><p><span style='font-size:10.0pt'>Firstly, if a SP is having issues with a customer maxing out a 20megger, that SP has bigger problems.<o:p></o:p></span></p><p><span style='font-size:10.0pt'>Secondly, and since 20mbps is hurting this SP I don't recommend this to them, but ordinarily your sales dept should be calling them, " your maxing out your 20mbps link 100% utilisation, we think it would be to your advantage to UPGRADE your link" - which of course is at a higher cost :)<o:p></o:p></span></p><p><span style='font-size:10.0pt'><o:p> </o:p></span></p></div></body></html>