[AusNOG] Client with downed phone line to house - Telstra

[Noel Butler]

Not to mention that Telstra wont speak to him, since he is not the
account holder. 

On 10/03/2017 13:19, Jared Hirst wrote:

> I don't mean to be rude here.. but have you called Telstra? Why would Ausnog, A network operator group be able to help with a home phone issue :S 
> 
> If the service is critical, have backups and a service with a  SLA :) 
> 
> On Fri, Mar 10, 2017 at 2:09 PM, David Vidos - NOVA iT GROUP <David.Vidos at novaitgroup.com.au> wrote:
> 
>> I have a client who has a downed phone line to their house in Mount Dandenong. 
>> 
>> I am assuming it would be a Telstra thing. 
>> 
>> Does anyone have a contact that could help escalate this?

-- 
Kind Regards, 

Noel Butler 

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