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<p>Not to mention that Telstra wont speak to him, since he is not the account holder.</p>
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<p>On 10/03/2017 13:19, Jared Hirst wrote:</p>
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<div class="gmail_default" style="font-family: trebuchet ms,sans-serif; color: #000000;">I don't mean to be rude here.. but have you called Telstra? Why would Ausnog, A network operator group be able to help with a home phone issue :S</div>
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<div class="gmail_default" style="font-family: trebuchet ms,sans-serif; color: #000000;">If the service is critical, have backups and a service with a SLA :)</div>
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<div class="gmail_quote">On Fri, Mar 10, 2017 at 2:09 PM, David Vidos - NOVA iT GROUP <span><<a href="mailto:David.Vidos@novaitgroup.com.au">David.Vidos@novaitgroup.com.au</a>></span> wrote:<br />
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<p class="MsoNormal">I have a client who has a downed phone line to their house in Mount Dandenong.<u></u><u></u></p>
<p class="MsoNormal">I am assuming it would be a Telstra thing.<u></u><u></u></p>
<p class="MsoNormal">Does anyone have a contact that could help escalate this?<u></u><u></u></p>
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<div>-- <br />
<p>Kind Regards,</p>
<p>Noel Butler</p>
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