[AusNOG] Client with downed phone line to house - Telstra

[Jared Hirst]

I don't mean to be rude here.. but have you called Telstra? Why would
Ausnog, A network operator group be able to help with a home phone issue :S

If the service is critical, have backups and a service with a  SLA :)

On Fri, Mar 10, 2017 at 2:09 PM, David Vidos - NOVA iT GROUP <
David.Vidos at novaitgroup.com.au> wrote:

> I have a client who has a downed phone line to their house in Mount
> Dandenong.
>
> I am assuming it would be a Telstra thing.
>
> Does anyone have a contact that could help escalate this?
>
>
>
> I have the account number and issue reference number.
>
>
>
> Ping me offlist if anyone can help.
>
>
>
> Regards,
>
>
>
> *David Vidos*
>
> Head Honcho | *NOVA iT GROUP*
>
>
> [image: NOVAiTLogoRGB25]
>
>
>
> *Phone* +61 3 9999 3189 <(03)%209999%203189> | *Fax* +61 9999 3190 |
> *Mobile* 0410 541 625 | *Service Desk* 1300 NOVA iT (6682 48)
>
> *E-Mail* david.vidos at novaitgroup.com.au | *Website* www.novaitgroup.com.au
>
> *Head Office *Suite 210, 12 Ormond Boulevard, Bundoora, Victoria,
> Australia, 3083
>
>
>
> Connect with us on Social Media!
>
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>
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> *CEO & Chairman*
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>
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