[AusNOG] Fwd: Client Services - Acknowledgement of Receipt (Case #: 00397949 MPLS VPN in Indonesia) - ref:_00D90c4wN._5006F1JM0oA:ref

[Peter Tiggerdine]

Bigair,

This isn't acceptable, please fix. I'm calling your CMS team now.


Regards,

Peter Tiggerdine

GPG Fingerprint: 2A3F EA19 F6C2 93C1 411D 5AB2 D5A8 E8A8 0E74 6127

---------- Forwarded message ----------
From: BigAir Client Services <helpdesk at bigair.net.au>
Date: Tue, Dec 13, 2016 at 1:26 PM
Subject: Client Services - Acknowledgement of Receipt (Case #: 00397949
[AusNOG] MPLS VPN in Indonesia) - ref:_00D90c4wN._5006F1JM0oA:ref
To: "ptiggerdine at gmail.com" <ptiggerdine at gmail.com>


Thank you for contacting the Big Air Client Services Team

This is merely a courtesy response to let you know that we have received
your contact and will be allocating this to a Team Member shortly.

As soon as we have done so we will also send you a follow up email giving
you an indication of how soon we expect to complete this for you.

If you need this addressed urgently however please feel free to call
us on: 1300
662 695 and quote the case number provided below.

Case Number: *00397949*

Case Subject: *[AusNOG] MPLS VPN in Indonesia*

Description:






















*Hi All,We've being looking at MPLS VPN from Telkom Indonesia for one of
ourprojects with multiple offices in and around Jakata. The
solutionproposal and secondhand information from tech people in country
isthat the service providers don't require an NTU onsite. Delivery isvia a
RJ45 and the providers are telling us we can plug this directlyinto our
CE.This doesn't sound right from my experience and I'm worried thedelivery
won't be as expected.has anyone used MPLS VPN's from Telkom Indonesia and
can give me someunderstanding of the delivery of the service?Regards,Peter
TiggerdineGPG Fingerprint: 2A3F EA19 F6C2 93C1 411D 5AB2 D5A8 E8A8 0E74
6127_______________________________________________AusNOG mailing
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