[AusNOG] Fwd: Client Services - Acknowledgement of Receipt (Case #: 00397949 MPLS VPN in Indonesia) - ref:_00D90c4wN._5006F1JM0oA:ref

[Matt Ayre]

Hi Peter,

There appears to be an account subscribed to the AusNOG mailer - looking to
get this unwound urgently!

Sincerely apologise both to you and anyone else who received these
unsolicited emails


BigAir Group Limited

Matt Ayre
Cloud & Network Architecture - Manager

*e* matt at bigair.net.au
*m* +61 433 533 544
*p* +612 9993 1376
*w *www.bigair.com.au
<http://www.bigair.com.au/>
Level 1, 203 Pacific Highway
St Leonards NSW 2065 Australia [image: Linkedin_copy.png]
<https://www.linkedin.com/company/bigair-group-limited>

[image: FAST50_LOGO_2015.jpg] [image:
au-tech-fast-50-2015-logo-1x1-1.jpg] [image:
Fast500-AP-GlobalWordmark-RGB-H.jpg]




On 13 December 2016 at 14:30, Peter Tiggerdine <ptiggerdine at gmail.com>
wrote:

> Bigair,
>
> This isn't acceptable, please fix. I'm calling your CMS team now.
>
>
> Regards,
>
> Peter Tiggerdine
>
> GPG Fingerprint: 2A3F EA19 F6C2 93C1 411D 5AB2 D5A8 E8A8 0E74 6127
>
> ---------- Forwarded message ----------
> From: BigAir Client Services <helpdesk at bigair.net.au>
> Date: Tue, Dec 13, 2016 at 1:26 PM
> Subject: Client Services - Acknowledgement of Receipt (Case #: 00397949
> [AusNOG] MPLS VPN in Indonesia) - ref:_00D90c4wN._5006F1JM0oA:ref
> To: "ptiggerdine at gmail.com" <ptiggerdine at gmail.com>
>
>
> Thank you for contacting the Big Air Client Services Team
>
> This is merely a courtesy response to let you know that we have received
> your contact and will be allocating this to a Team Member shortly.
>
> As soon as we have done so we will also send you a follow up email giving
> you an indication of how soon we expect to complete this for you.
>
> If you need this addressed urgently however please feel free to call us
> on: 1300 662 695 and quote the case number provided below.
>
> Case Number: *00397949*
>
> Case Subject: *[AusNOG] MPLS VPN in Indonesia*
>
> Description:
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> *Hi All,We've being looking at MPLS VPN from Telkom Indonesia for one of
> ourprojects with multiple offices in and around Jakata. The
> solutionproposal and secondhand information from tech people in country
> isthat the service providers don't require an NTU onsite. Delivery isvia a
> RJ45 and the providers are telling us we can plug this directlyinto our
> CE.This doesn't sound right from my experience and I'm worried thedelivery
> won't be as expected.has anyone used MPLS VPN's from Telkom Indonesia and
> can give me someunderstanding of the delivery of the service?Regards,Peter
> TiggerdineGPG Fingerprint: 2A3F EA19 F6C2 93C1 411D 5AB2 D5A8 E8A8 0E74
> 6127_______________________________________________AusNOG mailing
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