[AusNOG] Amazon Direct Connect in Global Switch sucking

[Mark Anthony Delfin]

Hi James,

IPSEC backup has been stable for us since the 25th of September. The
problem also started on the 17th for us.

On Mon, Sep 28, 2015 at 1:04 PM, James Christopher Murty <
james.murty at winning.com.au> wrote:

> Hi Mark,
>
> I'm wondering if you are still having issues with your IPSec connection?
>
> we similarly have a direct connect primary with an IPSEC backup which has
> been flapping as often as every 40 minutes since the 17th of September
>
> in our case the ISP is PACNET/Telstra
>
> AWS don't seem to be that concerned in investigating - fortunately the
> primary has been solid.
>
> - james
>
>
> On 23 Sep 2015, at 8:01 pm, Mark Anthony Delfin <mark at delfin.me> wrote:
>
> We have an AWS direct connect on Global Switch via NTT and its been rock
> solid.  As a backup, we have the VPN/IPsec connection which uses PIPE/AAPT
> for internet.  The VPN connection has been stable for quite some time but
> for the last week, one of the  VPN tunnels goes down from time to time.
>
> On Sat, Sep 19, 2015 at 1:47 PM, Chad Kelly <chad at cpkws.com.au> wrote:
>
>> On 9/19/2015 12:00 PM, ausnog-request at lists.ausnog.net wrote:
>>
>>> Hi folks,
>>> >
>>> >We've had direct connect for a while through AWS and Global Switch
>>> (we're
>>> >a PIPE (so TPG)) customer and got it organised through them.
>>>
>>
>> Have a chat to you're account manager at TPG. They should be able to sort
>> something out.
>> AAPT provide this service as well, but as they are now owned by TPG its
>> TPG that now handle all service requests.
>> Because of the contracts for these services that TPG have in place you
>> need to go through the account managers at TPG and they can place a request
>> with AWS.
>> You could always sign up as a direct customer of AWS and become a
>> partner, that way you get direct support from AWS without the middle men,
>> or if you want support from an Australian provider, talk to the Megaport
>> guys as they offer these services as well.
>> But if you still have a bit to go on your agreement with TPG maybe chat
>> to the account managers first.
>> Regards Chad.
>>
>>
>> --
>> Chad Kelly
>> Manager
>> CPK Web Services
>> web www.cpkws.com.au
>> phone 03 9013 4853
>>
>>
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20150928/1c08867a/attachment.html>