[AusNOG] Amazon Direct Connect in Global Switch sucking

[Cameron Ferdinands]

Replied off-list. If there's any similar reports feel free to shoot me
a message directly.

Regards,

On 28 September 2015 at 21:12, Mark Anthony Delfin <mark at delfin.me> wrote:
> Hi James,
>
> IPSEC backup has been stable for us since the 25th of September. The problem
> also started on the 17th for us.
>
> On Mon, Sep 28, 2015 at 1:04 PM, James Christopher Murty
> <james.murty at winning.com.au> wrote:
>>
>> Hi Mark,
>>
>> I'm wondering if you are still having issues with your IPSec connection?
>>
>> we similarly have a direct connect primary with an IPSEC backup which has
>> been flapping as often as every 40 minutes since the 17th of September
>>
>> in our case the ISP is PACNET/Telstra
>>
>> AWS don't seem to be that concerned in investigating - fortunately the
>> primary has been solid.
>>
>> - james
>>
>>
>> On 23 Sep 2015, at 8:01 pm, Mark Anthony Delfin <mark at delfin.me> wrote:
>>
>> We have an AWS direct connect on Global Switch via NTT and its been rock
>> solid.  As a backup, we have the VPN/IPsec connection which uses PIPE/AAPT
>> for internet.  The VPN connection has been stable for quite some time but
>> for the last week, one of the  VPN tunnels goes down from time to time.
>>
>> On Sat, Sep 19, 2015 at 1:47 PM, Chad Kelly <chad at cpkws.com.au> wrote:
>>>
>>> On 9/19/2015 12:00 PM, ausnog-request at lists.ausnog.net wrote:
>>>>
>>>> Hi folks,
>>>> >
>>>> >We've had direct connect for a while through AWS and Global Switch
>>>> > (we're
>>>> >a PIPE (so TPG)) customer and got it organised through them.
>>>
>>>
>>> Have a chat to you're account manager at TPG. They should be able to sort
>>> something out.
>>> AAPT provide this service as well, but as they are now owned by TPG its
>>> TPG that now handle all service requests.
>>> Because of the contracts for these services that TPG have in place you
>>> need to go through the account managers at TPG and they can place a request
>>> with AWS.
>>> You could always sign up as a direct customer of AWS and become a
>>> partner, that way you get direct support from AWS without the middle men, or
>>> if you want support from an Australian provider, talk to the Megaport guys
>>> as they offer these services as well.
>>> But if you still have a bit to go on your agreement with TPG maybe chat
>>> to the account managers first.
>>> Regards Chad.
>>>
>>>
>>> --
>>> Chad Kelly
>>> Manager
>>> CPK Web Services
>>> web www.cpkws.com.au
>>> phone 03 9013 4853
>>>
>>>
>>> _______________________________________________
>>> AusNOG mailing list
>>> AusNOG at lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>