[AusNOG] Amazon Direct Connect in Global Switch sucking

[Mark Anthony Delfin]

We have an AWS direct connect on Global Switch via NTT and its been rock
solid.  As a backup, we have the VPN/IPsec connection which uses PIPE/AAPT
for internet.  The VPN connection has been stable for quite some time but
for the last week, one of the  VPN tunnels goes down from time to time.

On Sat, Sep 19, 2015 at 1:47 PM, Chad Kelly <chad at cpkws.com.au> wrote:

> On 9/19/2015 12:00 PM, ausnog-request at lists.ausnog.net wrote:
>
>> Hi folks,
>> >
>> >We've had direct connect for a while through AWS and Global Switch (we're
>> >a PIPE (so TPG)) customer and got it organised through them.
>>
>
> Have a chat to you're account manager at TPG. They should be able to sort
> something out.
> AAPT provide this service as well, but as they are now owned by TPG its
> TPG that now handle all service requests.
> Because of the contracts for these services that TPG have in place you
> need to go through the account managers at TPG and they can place a request
> with AWS.
> You could always sign up as a direct customer of AWS and become a partner,
> that way you get direct support from AWS without the middle men, or if you
> want support from an Australian provider, talk to the Megaport guys as they
> offer these services as well.
> But if you still have a bit to go on your agreement with TPG maybe chat to
> the account managers first.
> Regards Chad.
>
>
> --
> Chad Kelly
> Manager
> CPK Web Services
> web www.cpkws.com.au
> phone 03 9013 4853
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20150923/0608f4ae/attachment.html>