[AusNOG] Optus Cable congestion

[Ibrahim Kunduraci]

Yeah correct, it also logs each run you do on the Optus end just FYI; I’ve used this in the past after being told that the premium speed pack was not applied to my account, I had the supervisor open previous runs and explain why then I was able to achieve ~70Mbps for the previous months (Optus cable was a good product many moons ago).

From: Robert Hudson
Date: Monday, 2 November 2015 at 9:47 PM
To: Ibrahim Kunduraci
Cc: Serge Burjak, "ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>"
Subject: Re: [AusNOG] Optus Cable congestion


To be clear - Optus host their own Ookla speedtest server (speedtest.optus.com.au<http://speedtest.optus.com.au>). During peak, I couldn't get double-digit download Mbps speeds from it, and the phone service they provide over VoIP wasn't even getting enough bandwidth to make calls successfully.

The issue they have is internal network congestion, generally due to massively over-subscribed nodes (which I strongly expect they are not upgrading any more, despite multiple promises to the contrary, because they know nbn will be buying the network from them at an already agreed price - and why would you invest in an asset under those circumstances?).

On 2 Nov 2015 9:41 pm, "Ibrahim Kunduraci" <Ibrahim at amanah.net.au<mailto:Ibrahim at amanah.net.au>> wrote:
Thanks - wget reporting 543KB/s max.




On 2/11/2015, 9:34 PM, "Serge Burjak" <sburjak at systech.com.au<mailto:sburjak at systech.com.au>> wrote:

>I doubt you would get anywhere with TIO, it's best efforts stuff. It
>took me a long time to sort through this stuff with OPTUS and now I
>get a 100mbs. Part of it was problem with the tap on the pole, the
>modem and some other issues.
>
>What's the best transfer rate you can get with http://mirror.optusnet.com.au/ ?
>
>On 2 November 2015 at 20:29, Ibrahim Kunduraci <Ibrahim at amanah.net.au<mailto:Ibrahim at amanah.net.au>> wrote:
>> Hi all,
>>
>> Is anybody from Optus on the list able to assist me off-list with Optus
>> cable congestion issues? I’m supposedly on the premium speed pack however am
>> only reaching 3-4 Mbps during peak times, 20-25 Mbps off-peak. I’ve
>> contacted Optus a stupid amount of times and they keep telling me new kit is
>> being installed (since April 2015) however nothing has improved. There seems
>> to be a lot of noise on the web about Optus customers having congestion
>> issues however there doesn’t seem to be anything being done about it. I’m at
>> the point of raising a TIO ticket however want to cover all bases before
>> doing so.
>>
>> Apologies if this isn’t the space to be discussing this sort of thing.
>>
>> Thank you
>>
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