[AusNOG] NetRegistry/TPP & Telstra DNS problem

[Radek Tkaczyk]

The problem here is Telstra's residential DNS servers.

There are issues reported everywhere today with many different networks.

Regards,

Radek Tkaczyk
Ph: 0413 383 231

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nick Stallman
Sent: Wednesday, 13 May 2015 1:52 PM
To: Ben Grubb; Elliott Willink
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] NetRegistry/TPP & Telstra DNS problem

We had this about a month ago where Telstra was simply not talking to our DNS servers randomly.
We run our own nameservers.
On 13/05/15 13:35, Ben Grubb wrote:
Melb IT also having issues http://support.melbourneit.com.au/articles/help/Service-Alert-Network-Disruption-Telstra-DNS/?fs=Search

On 13 May 2015 at 13:33, Elliott Willink <Elliott.Willink at vibegroup.com.au<mailto:Elliott.Willink at vibegroup.com.au>> wrote:
Hi Guys,

Our support line is being hammered since about 8pm last night by customers who are on Telstra cable at home (VIC based, but may be interstate as well) who are having massive trouble accessing some of their services hosted by us but with DNS hosted by TPP/NetRegistry.

I am convinced it is a fault within Telstra's network somehow - Telstra's cable DNS servers time out to any NetRegistry or TPP hosted domains. I have spoken to NetRegistry support multiple times and they are claiming they are getting roadblocked at Telstra's end, with Telstra claiming there is no issue. Public DNS and all other providers I have tried have no issues with TPP NS's.

Same conncetion:
nslookup tppwholesale.com.au<http://tppwholesale.com.au> 61.9.133.193
Server:  dns-cust.lon.bigpond.net.au<http://dns-cust.lon.bigpond.net.au>
Address:  61.9.133.193

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to dns-cust.lon.bigpond.net.au<http://dns-cust.lon.bigpond.net.au> timed-out

nslookup tppwholesale.com.au<http://tppwholesale.com.au> 61.9.134.49
Server:  dns-cust.win.bigpond.net.au<http://dns-cust.win.bigpond.net.au>
Address:  61.9.134.49

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to dns-cust.win.bigpond.net.au<http://dns-cust.win.bigpond.net.au> timed-out

nslookup tppwholesale.com.au<http://tppwholesale.com.au> 8.8.8.8
Server:  google-public-dns-a.google.com<http://google-public-dns-a.google.com>
Address:  8.8.8.8

Non-authoritative answer:
Name:    tppwholesale.com.au<http://tppwholesale.com.au>
Addresses:  2403:1400:2:1::107
          114.141.204.51


I know this is an issue between Telstra and NetRegistry but could anyone point me in the right direction on who I can follow this up with at Telstra's end to get a resolution? This is actually the second time it has happened (occurred a few weeks ago, and was resolved after about 12 hours).

Thanks guys,

Elliott Willink
Vibe Group
(03) 8060-4507


_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>
http://lists.ausnog.net/mailman/listinfo/ausnog


The information contained in this e-mail message and any accompanying files is or may be confidential. If you are not the intended recipient, any use, dissemination, reliance, forwarding, printing or copying of this e-mail or any attached files is unauthorised. This e-mail is subject to copyright. No part of it should be reproduced, adapted or communicated without the written consent of the copyright owner. If you have received this e-mail in error please advise the sender immediately by return e-mail or telephone and delete all copies. Fairfax Media does not guarantee the accuracy or completeness of any information contained in this e-mail or attached files. Internet communications are not secure, therefore Fairfax Media does not accept legal responsibility for the contents of this message or attached files.



_______________________________________________

AusNOG mailing list

AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>

http://lists.ausnog.net/mailman/listinfo/ausnog

--
Nick Stallman
Agentpoint Pty Ltd
The Real Estate Web Developers
Melbourne | Sydney | Miami
nick at agentpoint.com<mailto:nick at agentpoint.com>
www.agentpoint.com.au<http://www.agentpoint.com.au> | www.zooproperty.com<http://www.zooproperty.com> | www.ginga.com.au<http://www.ginga.com.au> | www.business2.com.au<http://www.business2.com.au>

Business2.com.au is a real estate agent information website that helps you understand Portals, Technology and comes with FREE tools to help your Agency become an online success!
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20150513/a9e1c5e1/attachment.html>