[AusNOG] NetRegistry/TPP & Telstra DNS problem

[Chad Kelly]

On 5/14/2015 12:00 PM, ausnog-request at lists.ausnog.net wrote:
> Our support line is being hammered since about 8pm last night by customers who are on Telstra cable at home (VIC based, but may be interstate as well) who are having massive trouble accessing some of their services hosted by us but with DNS hosted by TPP/NetRegistry.
I know Micron21 who provide our DNS as well as servers had an issue with 
Telstra DNS a week or two ago, but they were able to resolve the issue 
promptly.
But Micron21 buy transit off Telstra so have a direct contact which 
makes things a hell of a lot easier when resolving issues.
This is why a number of  hosting providers are using their network in 
some way shape or form as its far superior.
But Melbourne IT also own Uber Global now and it seams they were not 
affected by this outage.

But all of these issues don't make the brand look good, its concerning.
  Have they just been really unlucky and because they have such a large 
number of customers they complain a lot on Whirlpool.
Or is it a symptom of a rappidly growing hosting business?
I am aware that every network has downtime from time to time.
Regards Chad.

-- 
Chad Kelly
Manager
CPK Web Services
web www.cpkws.com.au
phone 03 9013 4853