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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-fareast-language:EN-US">The problem here is Telstra’s residential DNS servers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-fareast-language:EN-US">There are issues reported everywhere today with many different networks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">Radek Tkaczyk<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">Ph: 0413 383 231<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Nick Stallman<br>
<b>Sent:</b> Wednesday, 13 May 2015 1:52 PM<br>
<b>To:</b> Ben Grubb; Elliott Willink<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] NetRegistry/TPP & Telstra DNS problem<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">We had this about a month ago where Telstra was simply not talking to our DNS servers randomly.<br>
We run our own nameservers.<o:p></o:p></p>
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<p class="MsoNormal">On 13/05/15 13:35, Ben Grubb wrote:<o:p></o:p></p>
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<p class="MsoNormal">Melb IT also having issues <a href="http://support.melbourneit.com.au/articles/help/Service-Alert-Network-Disruption-Telstra-DNS/?fs=Search">http://support.melbourneit.com.au/articles/help/Service-Alert-Network-Disruption-Telstra-DNS/?fs=Search</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 13 May 2015 at 13:33, Elliott Willink <<a href="mailto:Elliott.Willink@vibegroup.com.au" target="_blank">Elliott.Willink@vibegroup.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi Guys,<br>
<br>
Our support line is being hammered since about 8pm last night by customers who are on Telstra cable at home (VIC based, but may be interstate as well) who are having massive trouble accessing some of their services hosted by us but with DNS hosted by TPP/NetRegistry.<br>
<br>
I am convinced it is a fault within Telstra's network somehow - Telstra's cable DNS servers time out to any NetRegistry or TPP hosted domains. I have spoken to NetRegistry support multiple times and they are claiming they are getting roadblocked at Telstra's
end, with Telstra claiming there is no issue. Public DNS and all other providers I have tried have no issues with TPP NS's.<br>
<br>
Same conncetion:<br>
nslookup <a href="http://tppwholesale.com.au" target="_blank">tppwholesale.com.au</a> 61.9.133.193<br>
Server: <a href="http://dns-cust.lon.bigpond.net.au" target="_blank">dns-cust.lon.bigpond.net.au</a><br>
Address: 61.9.133.193<br>
<br>
DNS request timed out.<br>
timeout was 2 seconds.<br>
DNS request timed out.<br>
timeout was 2 seconds.<br>
*** Request to <a href="http://dns-cust.lon.bigpond.net.au" target="_blank">dns-cust.lon.bigpond.net.au</a> timed-out<br>
<br>
nslookup <a href="http://tppwholesale.com.au" target="_blank">tppwholesale.com.au</a> 61.9.134.49<br>
Server: <a href="http://dns-cust.win.bigpond.net.au" target="_blank">dns-cust.win.bigpond.net.au</a><br>
Address: 61.9.134.49<br>
<br>
DNS request timed out.<br>
timeout was 2 seconds.<br>
DNS request timed out.<br>
timeout was 2 seconds.<br>
DNS request timed out.<br>
timeout was 2 seconds.<br>
DNS request timed out.<br>
timeout was 2 seconds.<br>
*** Request to <a href="http://dns-cust.win.bigpond.net.au" target="_blank">dns-cust.win.bigpond.net.au</a> timed-out<br>
<br>
nslookup <a href="http://tppwholesale.com.au" target="_blank">tppwholesale.com.au</a> 8.8.8.8<br>
Server: <a href="http://google-public-dns-a.google.com" target="_blank">google-public-dns-a.google.com</a><br>
Address: 8.8.8.8<br>
<br>
Non-authoritative answer:<br>
Name: <a href="http://tppwholesale.com.au" target="_blank">tppwholesale.com.au</a><br>
Addresses: 2403:1400:2:1::107<br>
114.141.204.51<br>
<br>
<br>
I know this is an issue between Telstra and NetRegistry but could anyone point me in the right direction on who I can follow this up with at Telstra's end to get a resolution? This is actually the second time it has happened (occurred a few weeks ago, and was
resolved after about 12 hours).<br>
<br>
Thanks guys,<br>
<br>
Elliott Willink<br>
Vibe Group<br>
(03) 8060-4507<br>
<br>
<br>
_______________________________________________<br>
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<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p>
</blockquote>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><br>
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</blockquote>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <br>
Nick Stallman<br>
Agentpoint Pty Ltd <br>
The Real Estate Web Developers<br>
Melbourne | Sydney | Miami<br>
<a href="mailto:nick@agentpoint.com">nick@agentpoint.com</a><br>
<a href="http://www.agentpoint.com.au">www.agentpoint.com.au</a> | <a href="http://www.zooproperty.com">
www.zooproperty.com</a> | <a href="http://www.ginga.com.au">www.ginga.com.au</a> |
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Business2.com.au is a real estate agent information website that helps you understand Portals, Technology and comes with FREE tools to help your Agency become an online success!<o:p></o:p></p>
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