[AusNOG] Site Visit - Sydney - Line/MDF Technician - ASAP

[Shanti Korporaal]

Andrew,

As you know, this is a ULL which has voltage but no tone on the line,
otherwise the guys would have gone out and found it and patched it
through.  I also don't have a butt-phone or voltage tester.

Peace

Shanti

*Shanti Korporaal - *eintellego Networks Pty Ltd
2014 Anthill 30Under30
shanti at eintellegonetworks.com ; www.eintellegonetworks.com

Phone: 1300 239 038; Direct: +61 (0)2 8091 1224 Cell: +61 (0)423 045 588 ;
skype://shantikorporaal

facebook.com/eintellegonetworks ; linkedin.com/in/shantikorporaal

twitter.com/CloudGirlAU ; blog: www.cloudgirl.com.au


The Experts Who The Experts Call
Juniper - Cisco - Cloud - Consulting - IPv4 Brokering

On Tue, Jul 14, 2015 at 11:01 AM, Andrew Yager <andrew at rwts.com.au> wrote:

> Hi,
>
> I know you asked for off-list replies, but am curious to explore the
> "issue behind". We see this quite often with Optus ULLs. Shanti - most Open
> licensed telecoms specialists can come in with a butt-phone/line finding
> tool and find a ringing pair.
>
> As a general question; what strategies do other providers use to help
> reduce the customer pain for the connection of these lines? (As an aside,
> we've noted that Telstra seems to have changed their policy for their
> MDF/Business line connections in that it will always be sent to the field
> for connection now? But this doesn't help with Optus ULLs)
>
> Thanks,
> Andrew
>
> On 14 July 2015 at 10:14, Shanti Korporaal <shanti at eintellegonetworks.com>
> wrote:
>
>> Hi all,
>>
>> I have a new Optus ULL line installed at our admin office in Glebe.
>>
>> Telstra allocated 'in place' pair details to Optus and they provisioned
>> the service.
>>
>> But, there was no cabling in place in the MDF and Telstra can't tell
>> anyone what the pair details are, although we might have an idea.
>>
>> We've logged a DoA fault, but it is going to be the 21st before someone
>> can come out and tag it.
>>
>> I need someone who can find the phone line (ULL) on the lead-in in our
>> MDF and patch it through.
>>
>> There is also no book/records in the MDF that we can find.
>>
>> I realise this isn't networks but I'm hoping someone here might know
>> someone or have the skills to do this.
>>
>> Please contact me off-list and let me know rates.  Looking forward to
>> hearing from someone.
>>
>> Peace
>>
>> Shanti
>>
>> *Shanti Korporaal - *eintellego Networks Pty Ltd
>> 2014 Anthill 30Under30
>> shanti at eintellegonetworks.com
>> <https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=shanti@eintellegonetworks.com>
>>  ; www.eintellegonetworks.com
>>
>> Phone: 1300 239 038; Direct: +61 (0)2 8091 1224 Cell: +61 (0)423 045 588
>> ; skype://shantikorporaal
>>
>> facebook.com/eintellegonetworks ; linkedin.com/in/shantikorporaal
>>
>> twitter.com/CloudGirlAU ; blog: www.cloudgirl.com.au
>>
>>
>> The Experts Who The Experts Call
>> Juniper - Cisco - Cloud - Consulting - IPv4 Brokering
>>
>> _______________________________________________
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>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
>
> --
> *Andrew Yager, Managing Director* *(BCompSc, JNCIS-SP, MACS (Snr) CP)*
> Real World Technology Solutions - IT People you can trust
> Voice | Data | IT Procurement | Managed IT
> rwts.com.au | 1300 798 718
>
>
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