[AusNOG] Site Visit - Sydney - Line/MDF Technician - ASAP

[Andrew Yager]

Hi,

ULL's can also have dial tone - I had missed that you had said that it was
a naked line.

Thanks,
Andrew

On 14 July 2015 at 11:11, Shanti Korporaal <shanti at eintellegonetworks.com>
wrote:

> Andrew,
>
> As you know, this is a ULL which has voltage but no tone on the line,
> otherwise the guys would have gone out and found it and patched it
> through.  I also don't have a butt-phone or voltage tester.
>
> Peace
>
> Shanti
>
> *Shanti Korporaal - *eintellego Networks Pty Ltd
> 2014 Anthill 30Under30
> shanti at eintellegonetworks.com ; www.eintellegonetworks.com
>
> Phone: 1300 239 038; Direct: +61 (0)2 8091 1224 Cell: +61 (0)423 045 588
> ; skype://shantikorporaal
>
> facebook.com/eintellegonetworks ; linkedin.com/in/shantikorporaal
>
> twitter.com/CloudGirlAU ; blog: www.cloudgirl.com.au
>
>
> The Experts Who The Experts Call
> Juniper - Cisco - Cloud - Consulting - IPv4 Brokering
>
> On Tue, Jul 14, 2015 at 11:01 AM, Andrew Yager <andrew at rwts.com.au> wrote:
>
>> Hi,
>>
>> I know you asked for off-list replies, but am curious to explore the
>> "issue behind". We see this quite often with Optus ULLs. Shanti - most Open
>> licensed telecoms specialists can come in with a butt-phone/line finding
>> tool and find a ringing pair.
>>
>> As a general question; what strategies do other providers use to help
>> reduce the customer pain for the connection of these lines? (As an aside,
>> we've noted that Telstra seems to have changed their policy for their
>> MDF/Business line connections in that it will always be sent to the field
>> for connection now? But this doesn't help with Optus ULLs)
>>
>> Thanks,
>> Andrew
>>
>> On 14 July 2015 at 10:14, Shanti Korporaal <shanti at eintellegonetworks.com
>> > wrote:
>>
>>> Hi all,
>>>
>>> I have a new Optus ULL line installed at our admin office in Glebe.
>>>
>>> Telstra allocated 'in place' pair details to Optus and they provisioned
>>> the service.
>>>
>>> But, there was no cabling in place in the MDF and Telstra can't tell
>>> anyone what the pair details are, although we might have an idea.
>>>
>>> We've logged a DoA fault, but it is going to be the 21st before someone
>>> can come out and tag it.
>>>
>>> I need someone who can find the phone line (ULL) on the lead-in in our
>>> MDF and patch it through.
>>>
>>> There is also no book/records in the MDF that we can find.
>>>
>>> I realise this isn't networks but I'm hoping someone here might know
>>> someone or have the skills to do this.
>>>
>>> Please contact me off-list and let me know rates.  Looking forward to
>>> hearing from someone.
>>>
>>> Peace
>>>
>>> Shanti
>>>
>>> *Shanti Korporaal - *eintellego Networks Pty Ltd
>>> 2014 Anthill 30Under30
>>> shanti at eintellegonetworks.com
>>> <https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=shanti@eintellegonetworks.com>
>>>  ; www.eintellegonetworks.com
>>>
>>> Phone: 1300 239 038; Direct: +61 (0)2 8091 1224 Cell: +61 (0)423 045
>>> 588 ; skype://shantikorporaal
>>>
>>> facebook.com/eintellegonetworks ; linkedin.com/in/shantikorporaal
>>>
>>> twitter.com/CloudGirlAU ; blog: www.cloudgirl.com.au
>>>
>>>
>>> The Experts Who The Experts Call
>>> Juniper - Cisco - Cloud - Consulting - IPv4 Brokering
>>>
>>> _______________________________________________
>>> AusNOG mailing list
>>> AusNOG at lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>
>>>
>>
>>
>> --
>> *Andrew Yager, Managing Director* *(BCompSc, JNCIS-SP, MACS (Snr) CP)*
>> Real World Technology Solutions - IT People you can trust
>> Voice | Data | IT Procurement | Managed IT
>> rwts.com.au | 1300 798 718
>>
>>
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>
>


-- 
*Andrew Yager, Managing Director* *(BCompSc, JNCIS-SP, MACS (Snr) CP)*
Real World Technology Solutions - IT People you can trust
Voice | Data | IT Procurement | Managed IT
rwts.com.au | 1300 798 718


*Real World is a Dell Premier Partner*

This document should be read only by those persons to whom it is addressed
and its content is not intended for use by any other persons. If you have
received this message in error, please notify us immediately. Please also
destroy and delete the message from your computer. Any unauthorised form of
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communication, nor for any delay in its receipt. Please consider the
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