[AusNOG] Site Visit - Sydney - Line/MDF Technician - ASAP

Andrew Yager andrew at rwts.com.au
Tue Jul 14 11:01:15 EST 2015


Hi,

I know you asked for off-list replies, but am curious to explore the "issue
behind". We see this quite often with Optus ULLs. Shanti - most Open
licensed telecoms specialists can come in with a butt-phone/line finding
tool and find a ringing pair.

As a general question; what strategies do other providers use to help
reduce the customer pain for the connection of these lines? (As an aside,
we've noted that Telstra seems to have changed their policy for their
MDF/Business line connections in that it will always be sent to the field
for connection now? But this doesn't help with Optus ULLs)

Thanks,
Andrew

On 14 July 2015 at 10:14, Shanti Korporaal <shanti at eintellegonetworks.com>
wrote:

> Hi all,
>
> I have a new Optus ULL line installed at our admin office in Glebe.
>
> Telstra allocated 'in place' pair details to Optus and they provisioned
> the service.
>
> But, there was no cabling in place in the MDF and Telstra can't tell
> anyone what the pair details are, although we might have an idea.
>
> We've logged a DoA fault, but it is going to be the 21st before someone
> can come out and tag it.
>
> I need someone who can find the phone line (ULL) on the lead-in in our MDF
> and patch it through.
>
> There is also no book/records in the MDF that we can find.
>
> I realise this isn't networks but I'm hoping someone here might know
> someone or have the skills to do this.
>
> Please contact me off-list and let me know rates.  Looking forward to
> hearing from someone.
>
> Peace
>
> Shanti
>
> *Shanti Korporaal - *eintellego Networks Pty Ltd
> 2014 Anthill 30Under30
> shanti at eintellegonetworks.com
> <https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=shanti@eintellegonetworks.com>
>  ; www.eintellegonetworks.com
>
> Phone: 1300 239 038; Direct: +61 (0)2 8091 1224 Cell: +61 (0)423 045 588
> ; skype://shantikorporaal
>
> facebook.com/eintellegonetworks ; linkedin.com/in/shantikorporaal
>
> twitter.com/CloudGirlAU ; blog: www.cloudgirl.com.au
>
>
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-- 
*Andrew Yager, Managing Director* *(BCompSc, JNCIS-SP, MACS (Snr) CP)*
Real World Technology Solutions - IT People you can trust
Voice | Data | IT Procurement | Managed IT
rwts.com.au | 1300 798 718


*Real World is a Dell Premier Partner*

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