[AusNOG] PIPE NSW Changing Details

[Bob Woolley]

Sadly though you have to push for this, seemingly quite hard.
After taking services from PIPE for over 8 years, our best offer for resign
was a 24 month contract and $500 per 100Mbit or $1000 per 1Gbit.

LOL but no thank you, we have cancelled all PIPE peering services.

Cheers,
Bob W

On 1 October 2014 11:47, Nathan Brookfield <
Nathan.Brookfield at simtronic.com.au> wrote:

>  They very smartly dropped the price which I think still makes it a
> viable choice and they are doing 12 month terms which I accepted.  TPG also
> now only peer on PIPE-IX which means if you want TPG connectivity that’s
> not via Transit you really need to buy on the exchange.
>
>
>
> Kindest Regards,
>
> Nathan Brookfield (VK2NAB)
>
>
>
> Chief Executive Officer
>
> Simtronic Technologies Pty Ltd
>
>
>
> *Local:* (02) 4749 4949 *|* *Fax:* (02) 4749 4950 *|* *Direct:* (02) 4749
> 4951
>
> *Web*: http://www.simtronic.com.au *|* *E-mail*:
> nathan.brookfield at simtronic.com.au
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Craig
> Askings
> *Sent:* Wednesday, 1 October 2014 11:42 AM
> *To:* AusNOG at lists.ausnog.net
>
> *Subject:* Re: [AusNOG] PIPE NSW Changing Details
>
>
>
> Does PIPE-IX even offer a worthwhile product anymore? Since an IX’s value
> is in it’s peers and it’s ability to connect them. Who is left on PIPE IX
> that isn’t available on Megaport and IX-AU? How many clients are going to
> be exiting over the next 24 months as their contracts expire?
>
>
>
>
>
> On 1 Oct 2014, at 11:29 am, Bob Woolley <boblobsta at gmail.com> wrote:
>
>
>
>   PIPE has absolutely gone to crap.
>
> Just shy of 4 weeks since our issue on QLD-IX and they are still trying to
> figure out how to make the TPG router on QLD-IX perform basic ARP functions
> (I only mention this as this job is being directly managed by PIPE).
>
> I don't know about you guys but if we had an ARP issue on a router for
> more than a few minutes I would be highly embarrassed.
>
>
>
> IX-AU A++
>
> Megaport A++
>
>
>
> Cheers,
>
> Bob W
>
>
>
> On 1 October 2014 11:18, Sam Silvester <sam.silvester at gmail.com> wrote:
>
>  +1 to what John said.
>
> This kind of thing leads to my personal view that that PIPE IX isn't
> really a thing any longer, what with other IXes actually offering customer
> service that allows you to get on with the job.
>
>
>
> On Wed, Oct 1, 2014 at 10:09 AM, John Lindsay <johnslindsay at mac.com>
> wrote:
>
> Which means your work-around is more likely to cause their fabric to break
> later when your old box is recycled by someone else. Change control policy
> as substitute for customer service is actually just crap customer service.
>
> John Lindsay
>
>
> > On 1 Oct 2014, at 10:21 am, Brad Gould <bradley at internode.com.au> wrote:
> >
> > My understanding is that this is all about their change control policy.
> >
> > Change the MAC on your router and book a window to change it back to the
> native MAC when Pipe can get their process sorted.
> >
> > Brad
> >
> >
> >
> >
> > -----Original Message-----
> > From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of
> Chris Chaundy
> > Sent: Wednesday, 1 October 2014 09:36
> > To: Joseph Goldman
> > Cc: AusNOG at lists.ausnog.net
> > Subject: Re: [AusNOG] PIPE NSW Changing Details
> >
> > Dependent on your make of router, it may just be easier to change the
> MAC address for the interface on the new router to match the old router's
> one.
> >
> > Sent from my iPhone
> >
> >> On 1 Oct 2014, at 9:15, Joseph Goldman <joe at apcs.com.au> wrote:
> >>
> >> Hi list,
> >>
> >> I am just wondering if this is normal - trying to change MAC address
> for router port after urgent change-over for our PIPE peering connection in
> NSW, request was sent through to the MACD team but they are telling me the
> request needs to be approved by their management and ETA is 3-5 business
> days??
> >>
> >> I'm not a massive user of PIPE IX but I have now been without it for 24
> hours and its looking like it could be another 48-72 hours before getting
> it back! For someone who might get a LOT of their traffic via PIPE IX this
> would be a pretty bad amount of downtime, as other transit links would have
> to pick up the slack.
> >>
> >> If any PIPE engineers on list willing to help the request move a little
> quicker I'd appreciate it.
> >>
> >> Thanks,
> >> Joe
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