<div dir="ltr">Sadly though you have to push for this, seemingly quite hard.<div>After taking services from PIPE for over 8 years, our best offer for resign was a 24 month contract and $500 per 100Mbit or $1000 per 1Gbit.</div><div><br></div><div>LOL but no thank you, we have cancelled all PIPE peering services.</div><div><br></div><div>Cheers,</div><div>Bob W</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 1 October 2014 11:47, Nathan Brookfield <span dir="ltr"><<a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank">Nathan.Brookfield@simtronic.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">They very smartly dropped the price which I think still makes it a viable choice and they are doing 12 month terms which I accepted.
TPG also now only peer on PIPE-IX which means if you want TPG connectivity that’s not via Transit you really need to buy on the exchange.<u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Kindest Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91">Nathan Brookfield (VK2NAB)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91">Chief Executive Officer<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91">Simtronic Technologies Pty Ltd<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91">Local:</span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91"> (02) 4749 4949
<b>|</b> <b>Fax:</b> (02) 4749 4950 <b>|</b> <b>Direct:</b> (02) 4749 4951<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91">Web</span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365f91">:
<a href="http://www.simtronic.com.au/" target="_blank"><span style="color:#365f91">http://www.simtronic.com.au</span></a>
<b>|</b> <b>E-mail</b>: <a href="mailto:nathan.brookfield@simtronic.com.au" target="_blank"><span style="color:#365f91">nathan.brookfield@simtronic.com.au</span></a><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> AusNOG [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Craig Askings<br>
<b>Sent:</b> Wednesday, 1 October 2014 11:42 AM<br>
<b>To:</b> <a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a></span></p><div><div class="h5"><br>
<b>Subject:</b> Re: [AusNOG] PIPE NSW Changing Details<u></u><u></u></div></div><p></p>
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</div><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Does PIPE-IX even offer a worthwhile product anymore? Since an IX’s value is in it’s peers and it’s ability to connect them. Who is left on PIPE IX that isn’t available on Megaport and IX-AU? How many clients are going to be exiting over
the next 24 months as their contracts expire?<u></u><u></u></p>
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<p class="MsoNormal">On 1 Oct 2014, at 11:29 am, Bob Woolley <<a href="mailto:boblobsta@gmail.com" target="_blank">boblobsta@gmail.com</a>> wrote:<u></u><u></u></p>
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<br>
<u></u><u></u></p>
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<p class="MsoNormal">PIPE has absolutely gone to crap.<u></u><u></u></p>
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<p class="MsoNormal">Just shy of 4 weeks since our issue on QLD-IX and they are still trying to figure out how to make the TPG router on QLD-IX perform basic ARP functions (I only mention this as this job is being directly managed by PIPE).<u></u><u></u></p>
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<p class="MsoNormal">I don't know about you guys but if we had an ARP issue on a router for more than a few minutes I would be highly embarrassed.<u></u><u></u></p>
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<p class="MsoNormal">IX-AU A++<u></u><u></u></p>
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<p class="MsoNormal">Megaport A++<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Cheers,<u></u><u></u></p>
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<p class="MsoNormal">Bob W<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On 1 October 2014 11:18, Sam Silvester <<a href="mailto:sam.silvester@gmail.com" target="_blank">sam.silvester@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">+1 to what John said.<br>
<br>
This kind of thing leads to my personal view that that PIPE IX isn't really a thing any longer, what with other IXes actually offering customer service that allows you to get on with the job.<u></u><u></u></p>
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<p class="MsoNormal">On Wed, Oct 1, 2014 at 10:09 AM, John Lindsay <<a href="mailto:johnslindsay@mac.com" target="_blank">johnslindsay@mac.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Which means your work-around is more likely to cause their fabric to break later when your old box is recycled by someone else. Change control policy as substitute for customer service is actually just crap customer service.<br>
<span style="color:#888888"><br>
John Lindsay</span><u></u><u></u></p>
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<p class="MsoNormal"><br>
> On 1 Oct 2014, at 10:21 am, Brad Gould <<a href="mailto:bradley@internode.com.au" target="_blank">bradley@internode.com.au</a>> wrote:<br>
><br>
> My understanding is that this is all about their change control policy.<br>
><br>
> Change the MAC on your router and book a window to change it back to the native MAC when Pipe can get their process sorted.<br>
><br>
> Brad<br>
><br>
><br>
><br>
><br>
> -----Original Message-----<br>
> From: AusNOG [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] On Behalf Of Chris Chaundy<br>
> Sent: Wednesday, 1 October 2014 09:36<br>
> To: Joseph Goldman<br>
> Cc: <a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
> Subject: Re: [AusNOG] PIPE NSW Changing Details<br>
><br>
> Dependent on your make of router, it may just be easier to change the MAC address for the interface on the new router to match the old router's one.<br>
><br>
> Sent from my iPhone<br>
><br>
>> On 1 Oct 2014, at 9:15, Joseph Goldman <<a href="mailto:joe@apcs.com.au" target="_blank">joe@apcs.com.au</a>> wrote:<br>
>><br>
>> Hi list,<br>
>><br>
>> I am just wondering if this is normal - trying to change MAC address for router port after urgent change-over for our PIPE peering connection in NSW, request was sent through to the MACD team but they are telling me the request needs to be approved by their
management and ETA is 3-5 business days??<br>
>><br>
>> I'm not a massive user of PIPE IX but I have now been without it for 24 hours and its looking like it could be another 48-72 hours before getting it back! For someone who might get a LOT of their traffic via PIPE IX this would be a pretty bad amount of downtime,
as other transit links would have to pick up the slack.<br>
>><br>
>> If any PIPE engineers on list willing to help the request move a little quicker I'd appreciate it.<br>
>><br>
>> Thanks,<br>
>> Joe<br>
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