[AusNOG] PIPE NSW Changing Details

Wed Oct 1 12:06:20 EST 2014

Yes TPG traffic is only reason to get PIPE IX now, but even that is screwed,
prefixes randomly gets routed via transit  that should be going via PIPE IX 

And the fun part having to deal with PIPE/TPG support to  get the IP back to
IX. hopeless.  

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nathan
Brookfield
Sent: Wednesday, 1 October 2014 11:47 AM
To: Craig Askings; AusNOG at lists.ausnog.net
Subject: Re: [AusNOG] PIPE NSW Changing Details

They very smartly dropped the price which I think still makes it a viable
choice and they are doing 12 month terms which I accepted.  TPG also now
only peer on PIPE-IX which means if you want TPG connectivity that's not via
Transit you really need to buy on the exchange.

Kindest Regards,

Nathan Brookfield (VK2NAB)

Chief Executive Officer

Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951

Web:  <http://www.simtronic.com.au/> http://www.simtronic.com.au | E-mail:
<mailto:nathan.brookfield at simtronic.com.au>
nathan.brookfield at simtronic.com.au

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Craig
Askings
Sent: Wednesday, 1 October 2014 11:42 AM
To: AusNOG at lists.ausnog.net
Subject: Re: [AusNOG] PIPE NSW Changing Details

Does PIPE-IX even offer a worthwhile product anymore? Since an IX's value is
in it's peers and it's ability to connect them. Who is left on PIPE IX that
isn't available on Megaport and IX-AU? How many clients are going to be
exiting over the next 24 months as their contracts expire?

On 1 Oct 2014, at 11:29 am, Bob Woolley <boblobsta at gmail.com> wrote:

PIPE has absolutely gone to crap.

Just shy of 4 weeks since our issue on QLD-IX and they are still trying to
figure out how to make the TPG router on QLD-IX perform basic ARP functions
(I only mention this as this job is being directly managed by PIPE).

I don't know about you guys but if we had an ARP issue on a router for more
than a few minutes I would be highly embarrassed.

IX-AU A++

Megaport A++

Cheers,

Bob W

On 1 October 2014 11:18, Sam Silvester <sam.silvester at gmail.com> wrote:

+1 to what John said.

This kind of thing leads to my personal view that that PIPE IX isn't really
a thing any longer, what with other IXes actually offering customer service
that allows you to get on with the job.

On Wed, Oct 1, 2014 at 10:09 AM, John Lindsay <johnslindsay at mac.com> wrote:

Which means your work-around is more likely to cause their fabric to break
later when your old box is recycled by someone else. Change control policy
as substitute for customer service is actually just crap customer service.

John Lindsay

> On 1 Oct 2014, at 10:21 am, Brad Gould <bradley at internode.com.au> wrote:
>
> My understanding is that this is all about their change control policy.
>
> Change the MAC on your router and book a window to change it back to the
native MAC when Pipe can get their process sorted.
>
> Brad
>
>
>
>
> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris
Chaundy
> Sent: Wednesday, 1 October 2014 09:36
> To: Joseph Goldman
> Cc: AusNOG at lists.ausnog.net
> Subject: Re: [AusNOG] PIPE NSW Changing Details
>
> Dependent on your make of router, it may just be easier to change the MAC
address for the interface on the new router to match the old router's one.
>
> Sent from my iPhone
>
>> On 1 Oct 2014, at 9:15, Joseph Goldman <joe at apcs.com.au> wrote:
>>
>> Hi list,
>>
>> I am just wondering if this is normal - trying to change MAC address for
router port after urgent change-over for our PIPE peering connection in NSW,
request was sent through to the MACD team but they are telling me the
request needs to be approved by their management and ETA is 3-5 business
days??
>>
>> I'm not a massive user of PIPE IX but I have now been without it for 24
hours and its looking like it could be another 48-72 hours before getting it
back! For someone who might get a LOT of their traffic via PIPE IX this
would be a pretty bad amount of downtime, as other transit links would have
to pick up the slack.
>>
>> If any PIPE engineers on list willing to help the request move a little
quicker I'd appreciate it.
>>
>> Thanks,
>> Joe
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net
http://lists.ausnog.net/mailman/listinfo/ausnog

_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net
http://lists.ausnog.net/mailman/listinfo/ausnog

_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net
http://lists.ausnog.net/mailman/listinfo/ausnog

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20141001/4bcb90bc/attachment.html>