[AusNOG] IINET, Telstra & AINS NOC Contact's required

[Russell Langton]

Hi Daniel,

I've sent you an email.


On Tue, Apr 15, 2014 at 9:40 PM, Daniel Watson
<dwatsonwatto1988 at gmail.com>wrote:

> I got my case heard last month when I had an issue with Telstra...Took
> about 10 phone calls to get to the correct department  But got their in the
> end,   FYI,   I was told to email traceroute at team.telstra.com
>
> Daniel
>
>
> On Tue, Apr 15, 2014 at 9:36 PM, Matthew Matters <
> MMatters at ausnetservers.net.au> wrote:
>
>>  I dont think you will get anything back via email from Telstra. You are
>> better contacting the Telstra Internet Direct Support Centre, lodge a case
>> for Level 3 and speak to a level 3 about your concerns as they have the
>> tools to put in place practises you wish to have put in place.
>>
>>
>>   Regards,
>>
>>  *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
>> Pty Ltd
>> Management Department  |  Small Business Hosting Sales & Services  |  Aus
>> Net Servers Australia Pty Ltd
>>  P  1300 933 038  |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au
>>  |  W  www.ausnetservers.net.au
>>  ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For
>> Dedicated Hosting Solutions For Small Business Since 2007
>>
>>   <http://www.linkedin.com/company/aus-net-servers-australia>
>>    ------------------------------
>> *From:* AusNOG [ausnog-bounces at lists.ausnog.net] on behalf of Daniel
>> Watson [dwatsonwatto1988 at gmail.com]
>> *Sent:* Tuesday, April 15, 2014 9:31 PM
>>
>> *To:* Jared Hirst; ausnog at lists.ausnog.net
>> *Subject:* Re: [AusNOG] IINET, Telstra & AINS NOC Contact's required
>>
>>   Cheers :D   Sent in a complaint  Doubt ill hear back
>>
>>  Daniel
>>
>>
>> On Tue, Apr 15, 2014 at 9:23 PM, Jared Hirst <
>> jared.hirst at serversaustralia.com.au> wrote:
>>
>>>  This might help for Telstra J
>>>
>>>
>>>
>>>
>>> https://www.google.com.au/search?q=telstra+abuse+email&rlz=1C1CHMD_enAU553AU553&oq=telstra+abuse+email&aqs=chrome..69i57j69i60l5.2496j0j1&sourceid=chrome&es_sm=122&ie=UTF-8
>>>
>>>
>>>
>>>
>>>
>>> *From:* Daniel Watson [mailto:dwatsonwatto1988 at gmail.com]
>>> *Sent:* Tuesday, 15 April 2014 9:23 PM
>>> *To:* Jared Hirst; ausnog at lists.ausnog.net
>>> *Subject:* Re: [AusNOG] IINET, Telstra & AINS NOC Contact's required
>>>
>>>
>>>
>>> Havnt checked IINET or AINS  But Telstra dont list an abuse email
>>>
>>>
>>>
>>> Daniel
>>>
>>>
>>>
>>> On Tue, Apr 15, 2014 at 9:21 PM, Jared Hirst <
>>> jared.hirst at serversaustralia.com.au> wrote:
>>>
>>>  Best bet is to send an email to the abuse contact listed on the whois
>>> of the IP’s involved.
>>>
>>>
>>>
>>> Cheers,
>>>
>>>
>>>
>>> Jared
>>>
>>>
>>>
>>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Daniel
>>> Watson
>>> *Sent:* Tuesday, 15 April 2014 9:20 PM
>>> *To:* ausnog at lists.ausnog.net
>>> *Subject:* [AusNOG] IINET, Telstra & AINS NOC Contact's required
>>>
>>>
>>>
>>> Gday Guys
>>>
>>>
>>>
>>> Anybody have any contact details for IINET, Telstra and AINS?  I need to
>>> give them a call and alert them to the fact they have a heap of IP's used
>>> in NTP Reflection attacks that were used against our network this evening,
>>>
>>>
>>>
>>> Any IINET, Telstra or AINS NOC Contacts on-list please PM me at
>>> daniel at glovine.com.au
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Daniel
>>>
>>>
>>>
>>
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>
>
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