[AusNOG] IINET, Telstra & AINS NOC Contact's required

[Daniel Watson]

I got my case heard last month when I had an issue with Telstra...Took
about 10 phone calls to get to the correct department  But got their in the
end,   FYI,   I was told to email traceroute at team.telstra.com

Daniel


On Tue, Apr 15, 2014 at 9:36 PM, Matthew Matters <
MMatters at ausnetservers.net.au> wrote:

>  I dont think you will get anything back via email from Telstra. You are
> better contacting the Telstra Internet Direct Support Centre, lodge a case
> for Level 3 and speak to a level 3 about your concerns as they have the
> tools to put in place practises you wish to have put in place.
>
>
>   Regards,
>
>  *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
> Pty Ltd
> Management Department  |  Small Business Hosting Sales & Services  |  Aus
> Net Servers Australia Pty Ltd
>  P  1300 933 038  |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
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>    ------------------------------
> *From:* AusNOG [ausnog-bounces at lists.ausnog.net] on behalf of Daniel
> Watson [dwatsonwatto1988 at gmail.com]
> *Sent:* Tuesday, April 15, 2014 9:31 PM
>
> *To:* Jared Hirst; ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] IINET, Telstra & AINS NOC Contact's required
>
>   Cheers :D   Sent in a complaint  Doubt ill hear back
>
>  Daniel
>
>
> On Tue, Apr 15, 2014 at 9:23 PM, Jared Hirst <
> jared.hirst at serversaustralia.com.au> wrote:
>
>>  This might help for Telstra J
>>
>>
>>
>>
>> https://www.google.com.au/search?q=telstra+abuse+email&rlz=1C1CHMD_enAU553AU553&oq=telstra+abuse+email&aqs=chrome..69i57j69i60l5.2496j0j1&sourceid=chrome&es_sm=122&ie=UTF-8
>>
>>
>>
>>
>>
>> *From:* Daniel Watson [mailto:dwatsonwatto1988 at gmail.com]
>> *Sent:* Tuesday, 15 April 2014 9:23 PM
>> *To:* Jared Hirst; ausnog at lists.ausnog.net
>> *Subject:* Re: [AusNOG] IINET, Telstra & AINS NOC Contact's required
>>
>>
>>
>> Havnt checked IINET or AINS  But Telstra dont list an abuse email
>>
>>
>>
>> Daniel
>>
>>
>>
>> On Tue, Apr 15, 2014 at 9:21 PM, Jared Hirst <
>> jared.hirst at serversaustralia.com.au> wrote:
>>
>>  Best bet is to send an email to the abuse contact listed on the whois
>> of the IP’s involved.
>>
>>
>>
>> Cheers,
>>
>>
>>
>> Jared
>>
>>
>>
>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Daniel
>> Watson
>> *Sent:* Tuesday, 15 April 2014 9:20 PM
>> *To:* ausnog at lists.ausnog.net
>> *Subject:* [AusNOG] IINET, Telstra & AINS NOC Contact's required
>>
>>
>>
>> Gday Guys
>>
>>
>>
>> Anybody have any contact details for IINET, Telstra and AINS?  I need to
>> give them a call and alert them to the fact they have a heap of IP's used
>> in NTP Reflection attacks that were used against our network this evening,
>>
>>
>>
>> Any IINET, Telstra or AINS NOC Contacts on-list please PM me at
>> daniel at glovine.com.au
>>
>>
>>
>>
>>
>> Regards
>>
>>
>>
>> Daniel
>>
>>
>>
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