<div dir="ltr"><div>Hi Daniel,<br><br>I've sent you an email.<br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 15, 2014 at 9:40 PM, Daniel Watson <span dir="ltr"><<a href="mailto:dwatsonwatto1988@gmail.com" target="_blank">dwatsonwatto1988@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I got my case heard last month when I had an issue with Telstra...Took about 10 phone calls to get to the correct department But got their in the end, FYI, I was told to email <a href="mailto:traceroute@team.telstra.com" target="_blank">traceroute@team.telstra.com</a><div>
<br></div><div>Daniel</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 15, 2014 at 9:36 PM, Matthew Matters <span dir="ltr"><<a href="mailto:MMatters@ausnetservers.net.au" target="_blank">MMatters@ausnetservers.net.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div style="direction:ltr;font-size:10pt;font-family:Tahoma">I dont think you will get anything back via email from Telstra. You are better contacting the Telstra Internet Direct Support Centre, lodge a case for Level 3 and speak to a level
3 about your concerns as they have the tools to put in place practises you wish to have put in place.<div><br>
<div><br>
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<font face="Calibri,sans-serif"><span style="font-size:11pt">Regards,</span></font></div>
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<font face="Calibri,sans-serif"><span style="font-size:11pt"><font color="#34348d"><span style="font-size:10pt" lang="en-AU"><b>Matthew Matters </b></span></font><font color="#34348d"><span style="font-size:10pt" lang="en-AU">Managing
Director / CEO of Aus Net Servers Australia Pty Ltd</span></font><font color="#691260"><span style="font-size:10pt" lang="en-AU"><br>
</span></font><font><span style="font-size:10pt" lang="en-AU">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span></font></span></font></div>
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<div style="direction:ltr"><font color="#000000" face="Tahoma"><div><b>From:</b> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] on behalf of Daniel Watson [<a href="mailto:dwatsonwatto1988@gmail.com" target="_blank">dwatsonwatto1988@gmail.com</a>]<br>
</div><b>Sent:</b> Tuesday, April 15, 2014 9:31 PM<div><div class="h5"><div><div><br>
<b>To:</b> Jared Hirst; <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] IINET, Telstra & AINS NOC Contact's required<br>
</div></div></div></div></font><br>
</div><div><div class="h5"><div><div>
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<div dir="ltr">Cheers :D Sent in a complaint Doubt ill hear back
<div><br>
</div>
<div>Daniel</div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Tue, Apr 15, 2014 at 9:23 PM, Jared Hirst <span dir="ltr">
<<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">This might help for Telstra
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1f497d">J</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="https://www.google.com.au/search?q=telstra+abuse+email&rlz=1C1CHMD_enAU553AU553&oq=telstra+abuse+email&aqs=chrome..69i57j69i60l5.2496j0j1&sourceid=chrome&es_sm=122&ie=UTF-8" target="_blank">https://www.google.com.au/search?q=telstra+abuse+email&rlz=1C1CHMD_enAU553AU553&oq=telstra+abuse+email&aqs=chrome..69i57j69i60l5.2496j0j1&sourceid=chrome&es_sm=122&ie=UTF-8</a>
</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Daniel Watson [mailto:<a href="mailto:dwatsonwatto1988@gmail.com" target="_blank">dwatsonwatto1988@gmail.com</a>]
<br>
<b>Sent:</b> Tuesday, 15 April 2014 9:23 PM<br>
<b>To:</b> Jared Hirst; <a href="mailto:ausnog@lists.ausnog.net" target="_blank">
ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] IINET, Telstra & AINS NOC Contact's required</span></p>
<div>
<div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">Havnt checked IINET or AINS But Telstra dont list an abuse email </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Daniel</p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"> </p>
<div>
<p class="MsoNormal">On Tue, Apr 15, 2014 at 9:21 PM, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>> wrote:</p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#222222;background:white">Best bet is to send an email to the abuse contact listed on the whois of the IP’s involved.</span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#222222;background:white"> </span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#222222;background:white">Cheers,</span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#222222;background:white"> </span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#222222;background:white">Jared</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> AusNOG [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Daniel Watson<br>
<b>Sent:</b> Tuesday, 15 April 2014 9:20 PM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> [AusNOG] IINET, Telstra & AINS NOC Contact's required</span></p>
<div>
<div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">Gday Guys</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Anybody have any contact details for IINET, Telstra and AINS? I need to give them a call and alert them to the fact they have a heap of IP's used in NTP Reflection attacks that were used against our network this evening,</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Any IINET, Telstra or AINS NOC Contacts on-list please PM me at
<a href="mailto:daniel@glovine.com.au" target="_blank">daniel@glovine.com.au</a></p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Regards</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Daniel</p>
</div>
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</blockquote>
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<p class="MsoNormal"> </p>
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