[AusNOG] Telstra TIPT Services?

[Kevin Wakefield]

Hi Everyone,

Is there a update on this as I was told by my telstra rep that it was going
to be fixed 30min ago and all my sites are still down. Also was advised
that it was due to a update to the tipt software that has caused the outage
On 01/10/2013 8:22 AM, "Shane ONeill" <shaneoneill at netdotdotnet.net> wrote:

> FYI - Comms from Telstra.
>
> TIPT Application Server failure impacting all customers on Cluster 1 NAT
> Voice and Data, IP Telephony, TIPT
>
> There is a current Sev1 incident that is effecting TIPT customers
> nationally since 6.25AM 01/10/13 unable to make calls /Loss of Connection.
>
>
>
> The TIPT Helpdesk is also effected and customers are unable to list
> individual faults currently.
>
> Impact Summary
>
>
>
>    - Incident commenced 01/10/13 @ 6.25am
>    - Impact effecting TIPT customers nationally  resulting in a loss of
>    voice connectivity.
>
>
>
> Current Actions
>
>    - The Vendors /Incident Management are engaged and a number of options
>    are under review to restore all services on failed server .
>
>
>
> Root Cause
>
>
>
>    - The Root Cause and resultant fix has not been determined.
>
>
>
> Further updates scheduled for 09.00am Incident Bridge & restoration
> updates and will advise shortly .
>
>
>
>
>
>
> On Tue, Oct 1, 2013 at 8:06 AM, James McMillan <JMcMillan at rivalea.com.au>wrote:
>
>> It appears that our TIPT service has just gone down in Laverton as well.*
>> ***
>>
>> Looks like this has happened in the last 10 minutes.****
>>
>> ** **
>>
>> James****
>>
>> ** **
>>
>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Shane
>> ONeill
>> *Sent:* Tuesday, 1 October 2013 7:47 AM
>> *To:* <ausnog at lists.ausnog.net>
>> *Subject:* [AusNOG] Telstra TIPT Services?****
>>
>> ** **
>>
>> Hi All,****
>>
>> ** **
>>
>> Having some issues with our Telstra TIPT services (SIP VOICE) at the
>> moment.****
>>
>> Anyone else using this service having issues?****
>>
>> ** **
>>
>> Regards****
>>
>> Shane****
>>
>
>
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