[AusNOG] Off Topic - Identity Theft & Fraud in Australia

Tue Mar 20 13:05:12 EST 2012

That's the point, the number has to be verified from a reliable source. This is what I do and recommend. It is just bad practice though for organisations to be giving out numbers that aren't listed anywhere in a legitimate contact scenario. What could be a 15 second lookup ends up instead of calling into an IVR picking an invalid option waiting in a queue to speak to someone explain what you are talking about being on hold and then transferred.

Cheers,

Nick.

-------------------------------------------------------
Nick Savvides
Senior Principal Systems Engineer,
Asia-Pacific & Japan
nick_savvides at symantec.com<mailto:nick_savvides at symantec.com>
Mobile: +61 434 600 870
Phone: +61 3 9674 5543
Fax: +61 3 9674 5574

Symantec
134 Moray Street
South Melbourne, Victoria, 3205

From: Louis Robertson [mailto:lour at internode.on.net]
Sent: Tuesday, 20 March 2012 13:00
To: Nick Savvides
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Off Topic - Identity Theft & Fraud in Australia

Calling back the number they provide doesn't add any level of assurance.  I will always call a listed company line [and ask to be transferred if required].
On Tue, Mar 20, 2012 at 12:14 PM, Nick Savvides <Nick_Savvides at symantec.com<mailto:Nick_Savvides at symantec.com>> wrote:
What is interesting is the number of times you are given a number to call back on that is not verifiable in a 3rd party directory on the legitimate website of the purported company. This can often be legitimate but is bad practice.
Cheers,

Nick.

-------------------------------------------------------
Nick Savvides
Senior Principal Systems Engineer,
Asia-Pacific & Japan
nick_savvides at symantec.com<mailto:nick_savvides at symantec.com>
Mobile: +61 434 600 870<tel:%2B61%20434%20600%20870>
Phone: +61 3 9674 5543<tel:%2B61%203%209674%205543>
Fax: +61 3 9674 5574<tel:%2B61%203%209674%205574>

Symantec
134 Moray Street
South Melbourne, Victoria, 3205

From: ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net> [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Oliver Sebastian
Sent: Tuesday, 20 March 2012 12:12
To: Christopher Pollock; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>

Subject: Re: [AusNOG] Off Topic - Identity Theft & Fraud in Australia

If any organisation call me asking for my personal information, I always ask for a number to call them back on.
It amazes me that people still get caught out with giving away personal information...

Oliver Sebastian | IT Infrastructure Manager

T: +61 2 8295 1058<tel:%2B61%202%208295%201058>
F: +61 2 8908 4090<tel:%2B61%202%208908%204090>
M: 0449 104 560<tel:0449%20104%20560>
W: www.charterhall.com.au<http://www.charterhall.com.au/>

[cid:image001.png at 01CD069A.15F65D90]

From: ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net> [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Christopher Pollock
Sent: Tuesday, 20 March 2012 12:08 PM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Off Topic - Identity Theft & Fraud in Australia

I think the only really odd thing is that it kind of reads like spam, as in how it was written.

But, I appreciated the info.  With the number of things we sign up to and the number of banks that feel totally comfortable ringing you from a private number and asking for your name and DOB, identity theft is of moderate concern to me and I didn't know that service existed.

--
Christopher Pollock,
io Networks Pty Ltd.
e. chris at ionetworks.com.au<mailto:chris at ionetworks.com.au>
p. 1300 1 2 4 8 16<tel:1300%201%202%204%208%2016>
d. 07 3188 7588<tel:07%203188%207588>
m. 0410 747 765<tel:0410%20747%20765>
skype: christopherpollock
http://www.ionetworks.com.au
In-house, Outsourced.

On Mon, Mar 19, 2012 at 11:48 PM, Matt Taylor <matt at mt.au.com<mailto:matt at mt.au.com>> wrote:
Yeah, I was thinking the same thing too.

On 19/03/2012 7:54 PM, Noel Butler wrote:
Seems the anti spam system on this list server needs updating.

On Mon, 2012-03-19 at 14:39 +1100, Scott Graham wrote:
Hi Noggers,

I just wanted to inform you all of some activity in Australia I have had happen within the last week.
<spam removed>

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