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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>That’s the point, the number has to be verified from a reliable source. This is what I do and recommend. It is just bad practice though for organisations to be giving out numbers that aren’t listed anywhere in a legitimate contact scenario. What could be a 15 second lookup ends up instead of calling into an IVR picking an invalid option waiting in a queue to speak to someone explain what you are talking about being on hold and then transferred.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:navy'>Cheers,<br><br>Nick.<br><br>-------------------------------------------------------<br>Nick Savvides<br>Senior Principal Systems Engineer,<br>Asia-Pacific & Japan<br><a href="mailto:nick_savvides@symantec.com">nick_savvides@symantec.com</a><br>Mobile: +61 434 600 870<br>Phone: +61 3 9674 5543<br>Fax: +61 3 9674 5574<br><br>Symantec<br>134 Moray Street<br>South Melbourne, Victoria, 3205</span><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Louis Robertson [mailto:lour@internode.on.net] <br><b>Sent:</b> Tuesday, 20 March 2012 13:00<br><b>To:</b> Nick Savvides<br><b>Cc:</b> ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Off Topic - Identity Theft & Fraud in Australia<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Calling back the number they provide doesn't add any level of assurance.  I will always call a listed company line [and ask to be transferred if required]. <o:p></o:p></p><div><p class=MsoNormal>On Tue, Mar 20, 2012 at 12:14 PM, Nick Savvides <<a href="mailto:Nick_Savvides@symantec.com">Nick_Savvides@symantec.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What is interesting is the number of times you are given a number to call back on that is not verifiable in a 3<sup>rd</sup> party directory on the legitimate website of the purported company. This can often be legitimate but is bad practice.</span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:navy'>Cheers,<br><br>Nick.<br><br>-------------------------------------------------------<br>Nick Savvides<br>Senior Principal Systems Engineer,<br>Asia-Pacific & Japan<br><a href="mailto:nick_savvides@symantec.com" target="_blank">nick_savvides@symantec.com</a><br>Mobile: <a href="tel:%2B61%20434%20600%20870" target="_blank">+61 434 600 870</a><br>Phone: <a href="tel:%2B61%203%209674%205543" target="_blank">+61 3 9674 5543</a><br>Fax: <a href="tel:%2B61%203%209674%205574" target="_blank">+61 3 9674 5574</a><br><br>Symantec<br>134 Moray Street<br>South Melbourne, Victoria, 3205</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a> [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Oliver Sebastian<br><b>Sent:</b> Tuesday, 20 March 2012 12:12<br><b>To:</b> Christopher Pollock; <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a></span><o:p></o:p></p><div><div><p class=MsoNormal><br><b>Subject:</b> Re: [AusNOG] Off Topic - Identity Theft & Fraud in Australia<o:p></o:p></p></div></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>If any organisation call me asking for my personal information, I always ask for a number to call them back on.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>It amazes me that people still get caught out with giving away personal information…</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#2A6EBB'>Oliver Sebastian</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#2A6EBB'> | IT Infrastructure Manager</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#666666'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#777777'>T: <a href="tel:%2B61%202%208295%201058" target="_blank">+61 2 8295 1058</a><br>F: <a href="tel:%2B61%202%208908%204090" target="_blank">+61 2 8908 4090</a><br>M: <a href="tel:0449%20104%20560" target="_blank">0449 104 560</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#777777'>W: <a href="http://www.charterhall.com.au/" target="_blank">www.charterhall.com.au</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#777777'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#777777'><img border=0 width=189 height=83 id="_x0000_i1025" src="cid:image001.png@01CD069A.15F65D90" alt="Description: C:\Users\oliver.sebastian.CHARTERHALL\AppData\Roaming\Microsoft\Signatures\CH_Standard_files\image001.png"></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a> [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Christopher Pollock<br><b>Sent:</b> Tuesday, 20 March 2012 12:08 PM<br><b>To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br><b>Subject:</b> Re: [AusNOG] Off Topic - Identity Theft & Fraud in Australia</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I think the only really odd thing is that it kind of reads like spam, as in how it was written.<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>But, I appreciated the info.  With the number of things we sign up to and the number of banks that feel totally comfortable ringing you from a private number and asking for your name and DOB, identity theft is of moderate concern to me and I didn't know that service existed.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>--<br>Christopher Pollock,<br>io Networks Pty Ltd.<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>e. <a href="mailto:chris@ionetworks.com.au" target="_blank">chris@ionetworks.com.au</a><br>p. <a href="tel:1300%201%202%204%208%2016" target="_blank">1300 1 2 4 8 16</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>d. <a href="tel:07%203188%207588" target="_blank">07 3188 7588</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>m. <a href="tel:0410%20747%20765" target="_blank">0410 747 765</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>skype: christopherpollock<o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.ionetworks.com.au" target="_blank">http://www.ionetworks.com.au</a><br>In-house, Outsourced.<o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Mon, Mar 19, 2012 at 11:48 PM, Matt Taylor <<a href="mailto:matt@mt.au.com" target="_blank">matt@mt.au.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yeah, I was thinking the same thing too.<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><br>On 19/03/2012 7:54 PM, Noel Butler wrote: <o:p></o:p></p></div></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Seems the anti spam system on this list server needs updating.<br><br><br>On Mon, 2012-03-19 at 14:39 +1100, Scott Graham wrote: <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span style='font-size:7.5pt'>Hi Noggers,</span><br><br><span style='font-size:7.5pt'> </span><br><br><span style='font-size:7.5pt'>I just wanted to inform you all of some activity in Australia I have had happen within the last week.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><spam removed><br><br><o:p></o:p></p></div></div><div><pre>_______________________________________________<o:p></o:p></pre><pre>AusNOG mailing list<o:p></o:p></pre><pre><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><o:p></o:p></pre><pre><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></pre></div></blockquote><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>==== Charter Hall ========================<br>This e-mail message and any accompanying attachments may contain information that is confidential and subject to legal privilege.  If you are not the intended recipient, do not read, use, disseminate, distribute or copy this message or attachments.  If you have received this message in error, please advise Charter Hall by return e-mail or telephone <a href="tel:%2802%29%208908%204000" target="_blank">(02) 8908 4000</a>.  Any views expressed in this message are those of the individual sender, except where the sender expressly and with authority states them to be the views of Charter Hall.  Charter Hall cannot guarantee that this e-mail or any attachments are free of viruses or other conditions which may damage or interfere with data, hardware or software with which it might be used.<br>======================================</span> <o:p></o:p></p></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>