[AusNOG] Hostile act by an Australian ISP

[Matt Shadbolt]

Name & Shame :)


On Fri, Nov 12, 2010 at 1:31 PM, Darren Moss <Darren.Moss at em3.com.au> wrote:

> Hi Skeeve,
>
> The first thing I would be doing is getting an escalation with the dirty
> provider and ensuring their management knows of the actions taken by their
> staff.
>
> The risk of a legal claim is something they will want to avoid, especially
> if this is affecting or impacting the clients business.
>
> Write up a draft and have your lawyer send it through if you want maximum
> effect quickly.
>
> The supplier has no right to affect the clients business in a malicious way
> as it sounds from your email.
>
> Have your client keep tabs on the impact / loss sustained in case it
> doesn't get resolved quickly.
>
> If they have any sense or don't want to risk being publicly identified in
> any subsequent legal action, they will stop their current course of action.
>
> We have an excellent barrister :)
>
> Hope this helps.
>
>
> Regards,
>
>
> Darren Moss
> General Manager
> Australia and New Zealand
>
> em3 People and Technology, Managed Technology Experts
>
> [p] 1300 131 083 extension 105 [f] 03 9017 2287
> [e] Darren.Moss at em3.com.au [w] www.em3.com.au
> PO Box 2333, Moorabbin VIC 3189
>
> New Zealand Airedale Street, Auckland City
> [p] 0800 888 285 [f] 09 887 0273
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>
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>
> -----Original Message-----
> From: Skeeve Stevens <Skeeve at eintellego.net>
> Sender: "ausnog-bounces at lists.ausnog.net" <ausnog-bounces at lists.ausnog.net
> >
> Date: Fri, 12 Nov 2010 13:17:09
> To: 'ausnog at ausnog.net'<ausnog at ausnog.net>
> Subject: [AusNOG] Hostile act by an Australian ISP
>
> Ok briefly,
>
> A customer of ours is multi-homed.
>
> There has been a breakdown in the relationship with one of their suppliers
> due to a billing dispute and their interconnection has been shut down.
>
> This I do not have a problem with - its up to them to resolve it.
>
> But, due to my customer having another upstream, this supplier is
> announcing some of my customers ranges into their upstream (Pacnet) and Pipe
> peering - essentially poisoning their routing and damage their ability to
> function.
>
> The supplier never previously announced the ranges as they were announced
> by my customers routers, so they've maliciously started announcing them.
>
> This, in my opinion is equivalent to denial-of-service due to a commercial
> dispute.
>
> My next steps are to contact their upstreams and inform them the provider
> does not have the permission to announce these ranges and to please stop
> them announcing them.  I will then contact Pipe to have them do the same.
>
> Anyone have any other ideas?
>
> ...Skeeve
> --
> From the Blackberry Bold 9700 of Skeeve Stevens
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