Name & Shame :)<br><br><br><div class="gmail_quote">On Fri, Nov 12, 2010 at 1:31 PM, Darren Moss <span dir="ltr"><<a href="mailto:Darren.Moss@em3.com.au">Darren.Moss@em3.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
Hi Skeeve,<br>
<br>
The first thing I would be doing is getting an escalation with the dirty provider and ensuring their management knows of the actions taken by their staff.<br>
<br>
The risk of a legal claim is something they will want to avoid, especially if this is affecting or impacting the clients business.<br>
<br>
Write up a draft and have your lawyer send it through if you want maximum effect quickly.<br>
<br>
The supplier has no right to affect the clients business in a malicious way as it sounds from your email.<br>
<br>
Have your client keep tabs on the impact / loss sustained in case it doesn't get resolved quickly.<br>
<br>
If they have any sense or don't want to risk being publicly identified in any subsequent legal action, they will stop their current course of action.<br>
<br>
We have an excellent barrister :)<br>
<br>
Hope this helps.<br>
<br>
<br>
Regards,<br>
<br>
<br>
Darren Moss<br>
General Manager<br>
Australia and New Zealand<br>
<br>
em3 People and Technology, Managed Technology Experts<br>
<br>
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<br>
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<div><div></div><div class="h5"><br>
-----Original Message-----<br>
From: Skeeve Stevens <<a href="mailto:Skeeve@eintellego.net">Skeeve@eintellego.net</a>><br>
Sender: "<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>" <<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>><br>
Date: Fri, 12 Nov 2010 13:17:09<br>
To: '<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>'<<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>><br>
Subject: [AusNOG] Hostile act by an Australian ISP<br>
<br>
Ok briefly,<br>
<br>
A customer of ours is multi-homed.<br>
<br>
There has been a breakdown in the relationship with one of their suppliers due to a billing dispute and their interconnection has been shut down.<br>
<br>
This I do not have a problem with - its up to them to resolve it.<br>
<br>
But, due to my customer having another upstream, this supplier is announcing some of my customers ranges into their upstream (Pacnet) and Pipe peering - essentially poisoning their routing and damage their ability to function.<br>
<br>
The supplier never previously announced the ranges as they were announced by my customers routers, so they've maliciously started announcing them.<br>
<br>
This, in my opinion is equivalent to denial-of-service due to a commercial dispute.<br>
<br>
My next steps are to contact their upstreams and inform them the provider does not have the permission to announce these ranges and to please stop them announcing them. I will then contact Pipe to have them do the same.<br>
<br>
Anyone have any other ideas?<br>
<br>
...Skeeve<br>
--<br>
>From the Blackberry Bold 9700 of Skeeve Stevens<br>
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</div></div></blockquote></div><br><br clear="all"><br>-- <br><b><a href="http://mattlog.net" target="_blank">mattlog.net</a></b><br><br>