[AusNOG] Telstra Business/Enterprise Migration

[Alex Samad]

I hate telstra sooo much, there customer service is so bad that I'm
replying here to say it. If there was another other option run to them.

In regards to customer support they have to be the absolute worst company
ever

On Tue, Oct 1, 2024 at 10:03 AM Christopher Hawker <chris at thesysadmin.au>
wrote:

> Hello all,
>
> We are attempting to have an account with about 250 services (70/30
> mobiles to data) migrated from Telstra Business to Enterprise, given the
> size of the account. Reaching out to Telstra through their normal channels
> yields little help, as the Business team refers us to Enterprise yet they
> tell us we need to speak to Business as we are a Business customer.
>
> If there is anyone on-list that could possibly help with this change and
> could reach out to me off-list (even if you have a contact for an
> Enterprise account manager that we can start a conversation with) it'd be
> much appreciated.
>
> Regards,
> Christopher Hawker
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