[AusNOG] Connectivity issues to AWS us-east-1 via Telstra

[Mark Duffell]

Hi James,

Have shot you a reply off-list for more detail.

Regards,

Mark

Sent from my iPhone

> On 8 Aug 2023, at 20:44, James Eden <james at onsolution.com.au> wrote:
> 
> Is anyone having issues connecting to services in AWS in us-east-1 via Telstra?
> 
> Our service has gone down for all our users who are on Telstra (2000+), but not for any users on other ISPs.
>  
> Just spoke to someone at AWS who wasn’t very helpful, so I suspect the only way to resolve it would be to talk to someone at Telstra. Is there a phone number or email address for these kinds of incidents?
>  
> The issue started at about 7:30pm AEST.
>  
> Kind Regards,
> James
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