<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"><meta http-equiv="content-type" content="text/html; charset=utf-8"><div dir="ltr"><meta http-equiv="content-type" content="text/html; charset=utf-8">Hi James,<div><br></div><div>Have shot you a reply off-list for more detail.</div><div><br></div><div>Regards,</div><div><br></div><div>Mark<br><br><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 8 Aug 2023, at 20:44, James Eden <james@onsolution.com.au> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal">Is anyone having issues connecting to services in AWS in us-east-1 via Telstra?<br>
<br>
Our service has gone down for all our users who are on Telstra (2000+), but not for any users on other ISPs.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just spoke to someone at AWS who wasn’t very helpful, so I suspect the only way to resolve it would be to talk to someone at Telstra. Is there a phone number or email address for these kinds of incidents?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The issue started at about 7:30pm AEST.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kind Regards,<o:p></o:p></p>
<p class="MsoNormal">James<o:p></o:p></p>
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