[AusNOG] Connectivity issues to AWS us-east-1 via Telstra

[James Eden]

Is anyone having issues connecting to services in AWS in us-east-1 via Telstra?

Our service has gone down for all our users who are on Telstra (2000+), but not for any users on other ISPs.

Just spoke to someone at AWS who wasn’t very helpful, so I suspect the only way to resolve it would be to talk to someone at Telstra. Is there a phone number or email address for these kinds of incidents?

The issue started at about 7:30pm AEST.

Kind Regards,
James
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