[AusNOG] Foxtel Go and Kayo streaming issue

Christo Da Silva christoivosilva at gmail.com
Mon Sep 5 11:57:40 AEST 2022


Hi All,

Thank you all for your responses. Optus got back to us as it was affecting
optus sports too.
from optus-
"We use a data source called GeoGuard from GeoComply which provides us with
possible VPN and data centre CIDR ranges.
I can confirm the following ranges are being blocked by the GeoGuard data
set.  It’s used by everyone in the media industry as it’s listed in rights
agreements so mandated. It’s used by CloudFront, and Akamai too as a white
glove service."

thank you
christo

On Mon, Sep 5, 2022 at 9:01 AM Christo Da Silva <christoivosilva at gmail.com>
wrote:

> Hi All,
>
> We are after a contact at Foxtel Go/ Kayo Sports . Our customers are
> encountering  issues streaming video on these platforms and get an
> error message saying "a vpn or proxy server was detected". Our customers (
> over 100 now) have confirmed that there is no vpn turned on  and can
> replicate the issue on native  tv apps, mobile apps and browsers.
>
> Has anyone seen this before? Any guidance would be appreciated.
>
> Thank you
> Christo
>
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