[AusNOG] Foxtel Go and Kayo streaming issue

[Stavros Patiniotis]

Hi Christo,

 

I normally find this is due to a geolocation mismatch. There are numerous different ip-to-geolocation databases, but I normally find IP2Location, Maxmind, and the geoloc field in your whois records are enough.

 

You can check the various databases eg from something like https://whatismyipaddress.com/geolocation-providers.

 

Hope this helps

 

 

 

From: AusNOG <ausnog-bounces at ausnog.net> On Behalf Of Christo Da Silva
Sent: Monday, 5 September 2022 10:31 AM
To: ausnog at ausnog.net
Subject: [AusNOG] Foxtel Go and Kayo streaming issue

 

Hi All,

 

We are after a contact at Foxtel Go/ Kayo Sports . Our customers are encountering  issues streaming video on these platforms and get an error message saying "a vpn or proxy server was detected". Our customers ( over 100 now) have confirmed that there is no vpn turned on  and can replicate the issue on native  tv apps, mobile apps and browsers. 

 

Has anyone seen this before? Any guidance would be appreciated. 

 

Thank you

Christo 

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