[AusNOG] telstra.extranet issues

[Evan M]

Correction - still some remediation works remaining (not too much longer),
but progressive restore well in progress

Apologies for the disruption

Regards,

Evan
AS1221

On Tue, 26 Jul 2022 at 20:25, Evan M <mcmurej at gmail.com> wrote:

> Hi all,
>
> The telstra.extranet APN issues should be resolved now
>
> Regards,
>
> Evan
> AS1221
>
> On Tue, 26 Jul 2022 at 17:49, Mark Duffell <mark at duffell.net> wrote:
>
>> Hi all,
>>
>> Just confirming issue with telstra.extranet APN is currently under
>> investigation.
>>
>> Regards,
>>
>> Mark
>> AS1221
>>
>> Sent from my iPhone
>>
>> > On 26 Jul 2022, at 19:20, Andrew Oakeley <andrew at oakeley.com.au> wrote:
>> > Hi All,
>> >
>> > I have 48 x 4G Services in Western Australia offline. The common
>> denominator is that they are all using the telstra.extranet APN.
>> > - These are all in different accounts with different customers, so I do
>> not believe a billing issue.
>> > - The services work if the APN is switched to another APN (e.g.
>> telstra.wap)
>> > - They all went offline at 4pm this afternoon.
>> >
>> > I have tried a couple of ways to get some attention to this, but cant
>> seem to find anyone who understands what an APN is amongst the frontline
>> support teams, and without being the account holder on any of the accounts
>> I am a bit hamstrung.
>> >
>> > Is there anyone on list experiencing the same issue, and with better
>> reach into Telstra Support than I have, that can shed any light on this?
>> >
>> > Ta
>> >
>> > Andy
>> > _______________________________________________
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>> > AusNOG at ausnog.net
>> > https://lists.ausnog.net/mailman/listinfo/ausnog
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>
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