[AusNOG] telstra.extranet issues

[Evan M]

Hi all,

The telstra.extranet APN issues should be resolved now

Regards,

Evan
AS1221

On Tue, 26 Jul 2022 at 17:49, Mark Duffell <mark at duffell.net> wrote:

> Hi all,
>
> Just confirming issue with telstra.extranet APN is currently under
> investigation.
>
> Regards,
>
> Mark
> AS1221
>
> Sent from my iPhone
>
> > On 26 Jul 2022, at 19:20, Andrew Oakeley <andrew at oakeley.com.au> wrote:
> > Hi All,
> >
> > I have 48 x 4G Services in Western Australia offline. The common
> denominator is that they are all using the telstra.extranet APN.
> > - These are all in different accounts with different customers, so I do
> not believe a billing issue.
> > - The services work if the APN is switched to another APN (e.g.
> telstra.wap)
> > - They all went offline at 4pm this afternoon.
> >
> > I have tried a couple of ways to get some attention to this, but cant
> seem to find anyone who understands what an APN is amongst the frontline
> support teams, and without being the account holder on any of the accounts
> I am a bit hamstrung.
> >
> > Is there anyone on list experiencing the same issue, and with better
> reach into Telstra Support than I have, that can shed any light on this?
> >
> > Ta
> >
> > Andy
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