[AusNOG] telstra.extranet issues

[Cameron Murray]

Hi Andy,

We've just been alerted to this also about an hour ago to similar issues
across the country by our sdwan platform for services going offline.

I've sent a couple of messages also and waiting for a response

On Tue, 26 July 2022, 7:20 pm Andrew Oakeley, <andrew at oakeley.com.au> wrote:

> Hi All,
>
> I have 48 x 4G Services in Western Australia offline. The common
> denominator is that they are all using the telstra.extranet APN.
> - These are all in different accounts with different customers, so I do
> not believe a billing issue.
> - The services work if the APN is switched to another APN (e.g.
> telstra.wap)
> - They all went offline at 4pm this afternoon.
>
> I have tried a couple of ways to get some attention to this, but cant seem
> to find anyone who understands what an APN is amongst the frontline support
> teams, and without being the account holder on any of the accounts I am a
> bit hamstrung.
>
> Is there anyone on list experiencing the same issue, and with better reach
> into Telstra Support than I have, that can shed any light on this?
>
> Ta
>
> Andy
> _______________________________________________
> AusNOG mailing list
> AusNOG at ausnog.net
> https://lists.ausnog.net/mailman/listinfo/ausnog
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ausnog.net/pipermail/ausnog/attachments/20220726/f1e16872/attachment.htm>