[AusNOG] AAPT Outage

Wed Dec 28 17:55:14 AEDT 2022

Both issues are related so once Frontier log-in is working we can safely assume auth will follow.

Probably trying to find somebody who isn’t on leave, actually knows what they’re doing and who is sober enough to care.

On 28 Dec 2022, at 16:51, Graham Maltby <graham at maltby.id.au> wrote:

 It is also impacting services in QLD.

AAPT acknowledged the fault with Frontier, and we were able to confirm CPE are in sync with NBN, so likely a forwarding issue.

Graham

On 28/12/22 16:45, Matt Perkins wrote:

Our last access-accept was at 13.29

Matt

On 28/12/2022 5:41 pm, Nick Brown wrote:
Our last auth request came through at 1.23PM Sydney time, but given sync/no auth faults that have come in today, I believe this problem started earlier in the day.

From: AusNOG <ausnog-bounces at ausnog.net><mailto:ausnog-bounces at ausnog.net> on behalf of Matt Perkins <matt at spectrum.com.au><mailto:matt at spectrum.com.au>
Date: Wednesday, 28 December 2022 at 5:38 pm
To: "ausnog at ausnog.net"<mailto:ausnog at ausnog.net> <ausnog at ausnog.net><mailto:ausnog at ausnog.net>
Subject: Re: [AusNOG] AAPT Outage

Confirmed same here. Just tossed a test account off and it did not come back.

Matt

On 28/12/2022 5:32 pm, Nathan Brookfield wrote:
Michael,

That’s the symptom and I’ve also heard from two other parties who are seeing the same issue so it’s not isolated.

Thankfully for us, it’s a third-party customers, Netwerk, and not our direct customers but thought it was worth racing here so everybody is aware it’s not just them.
Nathan Brookfield
General Manager

p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au

Level 7, 82 Elizabeth Street, Sydney NSW 2000<x-apple-data-detectors://4>

Your Connectivity Team

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On 28 Dec 2022, at 16:27, Michael Bethune <michael.bethune at australiaonline.au><mailto:michael.bethune at australiaonline.au> wrote:
Nathan,

What effects are you seeing on NWB?

We're seeing no new PPP sessions since 1:37pm in all states on NWB.

- Michael.

Quoting Nathan Brookfield <Nathan.Brookfield at iperium.com.au><mailto:Nathan.Brookfield at iperium.com.au>:

Merry Christmas everybody and I hope y?all have a safe and relaxing new year.

So who else is affected by this AaPT outage in Sydney, affecting NWB  and frontier is also down and getting anybody on the phone is almost  impossible.

Nathan Brookfield
General Manager

p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au

Level 7, 82 Elizabeth Street, Sydney NSW 2000<x-apple-data-detectors://4>

Your Connectivity Team

DISCLAIMER: This document is intended solely for the named  addressee. This electronic communication, which includes any files  or attachments thereto, contains proprietary or confidential  information and may be privileged and otherwise protected under  copyright or other applicable intellectual property laws. The use,  disclosure, copying or distribution of any of the information  contained in this document, by any person other than the addressee,  is strictly prohibited. If you received this document in error,  please contact the sender immediately and delete all the material  from any computer. Confidentiality and legal privilege are not  waived or lost by reason of mistaken delivery to you. Any views or  opinions presented are solely those of the author and do not  necessarily represent those of Iperium.

WARNING: Computer viruses can be transmitted via email. The  recipient should check this email and any attachments for the  presence of viruses. Iperium accepts no liability for any damage  caused by any virus transmitted by this email.

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