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Both issues are related so once Frontier log-in is working we can safely assume auth will follow.
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<div>Probably trying to find somebody who isn’t on leave, actually knows what they’re doing and who is sober enough to care.</div>
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<p class="MsoNormal" style="margin: 0cm;">On 28 Dec 2022, at 16:51, Graham Maltby <graham@maltby.id.au> wrote:</p>
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<div dir="ltr"> It is also impacting services in QLD.<br>
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AAPT acknowledged the fault with Frontier, and we were able to confirm CPE are in sync with NBN, so likely a forwarding issue.<br>
<br>
Graham<br>
<br>
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<div class="moz-cite-prefix">On 28/12/22 16:45, Matt Perkins wrote:<br>
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<blockquote type="cite" cite="mid:6c9365e7-6306-4a8a-c9aa-a49ab81b6f54@spectrum.com.au">
<p>Our last access-accept was at 13.29</p>
<p>Matt</p>
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</p>
<div class="moz-cite-prefix">On 28/12/2022 5:41 pm, Nick Brown wrote:<br>
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<blockquote type="cite" cite="mid:0101018557769c99-5d69d3ac-1060-4a25-bd26-e8282dbe3122-000000@us-west-2.amazonses.com">
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Our last auth request came through at 1.23PM Sydney time, but given sync/no auth faults that have come in today, I believe this problem started earlier in the day.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">AusNOG
<a class="moz-txt-link-rfc2396E" href="mailto:ausnog-bounces@ausnog.net" moz-do-not-send="true">
<ausnog-bounces@ausnog.net></a> on behalf of Matt Perkins <a class="moz-txt-link-rfc2396E" href="mailto:matt@spectrum.com.au" moz-do-not-send="true">
<matt@spectrum.com.au></a><br>
<b>Date: </b>Wednesday, 28 December 2022 at 5:38 pm<br>
<b>To: </b><a class="moz-txt-link-rfc2396E" href="mailto:ausnog@ausnog.net" moz-do-not-send="true">"ausnog@ausnog.net"</a>
<a class="moz-txt-link-rfc2396E" href="mailto:ausnog@ausnog.net" moz-do-not-send="true">
<ausnog@ausnog.net></a><br>
<b>Subject: </b>Re: [AusNOG] AAPT Outage<o:p></o:p></span></p>
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<p>Confirmed same here. Just tossed a test account off and it did not come back. <o:p>
</o:p></p>
<p>Matt<o:p></o:p></p>
<p><o:p> </o:p></p>
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<p class="MsoNormal">On 28/12/2022 5:32 pm, Nathan Brookfield wrote:<o:p></o:p></p>
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<p class="MsoNormal">Michael, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">That’s the symptom and I’ve also heard from two other parties who are seeing the same issue so it’s not isolated.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Thankfully for us, it’s a third-party customers, Netwerk, and not our direct customers but thought it was worth racing here so everybody is aware it’s not just them.<o:p></o:p></p>
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<p class="MsoNormal"><b>Nathan Brookfield </b><br>
General Manager<br>
<br>
<b>p</b>: 1300 592 330 | <b>m</b>: 0412 266 008 | <b>w</b>: <a href="https://Iperium.com.au" moz-do-not-send="true">
https://Iperium.com.au</a><o:p></o:p></p>
<p class="MsoNormal"><br>
Level 7, <a href="x-apple-data-detectors://4" moz-do-not-send="true">82 Elizabeth Street, Sydney NSW 2000</a><br>
<br>
<b>Your Connectivity Team</b><br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal"> <br>
DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright
or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 28 Dec 2022, at 16:27, Michael Bethune <a href="mailto:michael.bethune@australiaonline.au" moz-do-not-send="true">
<michael.bethune@australiaonline.au></a> wrote:<o:p></o:p></p>
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<div>
<p class="MsoNormal">Nathan,<br>
<br>
What effects are you seeing on NWB?<br>
<br>
We're seeing no new PPP sessions since 1:37pm in all states on NWB.<br>
<br>
- Michael.<br>
<br>
Quoting Nathan Brookfield <a href="mailto:Nathan.Brookfield@iperium.com.au" moz-do-not-send="true">
<Nathan.Brookfield@iperium.com.au></a>:<br>
<br>
<br>
<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Merry Christmas everybody and I hope y?all have a safe and relaxing new year.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">So who else is affected by this AaPT outage in Sydney, affecting NWB and frontier is also down and getting anybody on the phone is almost impossible.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Nathan Brookfield<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">General Manager<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">p: 1300 592 330 | m: 0412 266 008 | w: <a href="https://Iperium.com.au" moz-do-not-send="true">
https://Iperium.com.au</a><o:p></o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><o:p> </o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Level 7, 82 Elizabeth Street, Sydney NSW 2000<x-apple-data-detectors://4><o:p></o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><o:p> </o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Your Connectivity Team<o:p></o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><o:p> </o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise
protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received
this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those
of the author and do not necessarily represent those of Iperium.<o:p></o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><o:p> </o:p></p>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
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<pre>/* Matt Perkins<o:p></o:p></pre>
<pre> Direct 02 8916 8101 Spectrum Networks Ptd. Ltd.<o:p></o:p></pre>
<pre> Office 1300 133 299 <a href="mailto:matt@spectrum.com.au" moz-do-not-send="true" class="moz-txt-link-freetext">matt@spectrum.com.au</a><o:p></o:p></pre>
<pre> ABN 66 090 112 913 Level 6, 350 George Street Sydney 2000<o:p></o:p></pre>
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<pre class="moz-signature" cols="72">--
** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL
/* Matt Perkins
Direct 02 8916 8101 Spectrum Networks Ptd. Ltd.
Office 1300 133 299 <a class="moz-txt-link-abbreviated moz-txt-link-freetext" href="mailto:matt@spectrum.com.au" moz-do-not-send="true">matt@spectrum.com.au</a>
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