[AusNOG] Urgent: Telstra NOC

[Paul Gear]

That escalated quickly... :-)

https://honestnetworker.net/2020/09/29/telstra-engineer-managing-prefix-lists/

On 30/9/20 7:38 am, DaZZa wrote:
> What part of "Root cause investigations are underway" is difficult to
> understand?
>
> As much as I have an intense dislike for all things Telstra, this got
> fixed at 5:48 am AEST, according to Russell - it's now barely 07:40 am
> AEST - demanding a root cause analysis in less than 2 hours from an
> organisation as large as Telstra is a bit rich.
>
> D
>
>
> On Wed, 30 Sep 2020 at 07:24, Job Snijders <job at ntt.net> wrote:
>> Dear Russell,
>>
>> At 20:32 UTC something transpired that remedied the issue, what was that
>> action?
>>
>> What assurances do we have that this doesn't happen again in the next 24
>> hours?
>>
>> Kind regards,
>>
>> Job
>> ...