[AusNOG] Urgent: Telstra NOC

[Nikolas Geyer]

Job didn’t ask for a RCA, he asked what action was taken at a very specific time that resolved the impact.

This had major effects on the global Internet routing system, and a lot of networks have applied some level of traffic engineering against AS1222 originated routes. I don’t think it unreasonable that those network operators would like some level of transparency as opposed to blind trust that it’s resolved adequately to a level where pre-impact trust can be inferred against AS1221 again.

This wasn’t just a little hiccup...

Sent from my iPhone

> On Sep 29, 2020, at 5:39 PM, DaZZa <dazzagibbs at gmail.com> wrote:
> 
> What part of "Root cause investigations are underway" is difficult to
> understand?
> 
> As much as I have an intense dislike for all things Telstra, this got
> fixed at 5:48 am AEST, according to Russell - it's now barely 07:40 am
> AEST - demanding a root cause analysis in less than 2 hours from an
> organisation as large as Telstra is a bit rich.
> 
> D
> 
> 
>> On Wed, 30 Sep 2020 at 07:24, Job Snijders <job at ntt.net> wrote:
>> 
>> Dear Russell,
>> 
>> At 20:32 UTC something transpired that remedied the issue, what was that
>> action?
>> 
>> What assurances do we have that this doesn't happen again in the next 24
>> hours?
>> 
>> Kind regards,
>> 
>> Job
>> 
>>> On Wed, Sep 30, 2020 at 07:06:38AM +1000, Russell Langton wrote:
>>> Hi job,
>>> Root cause investigations are underway with the teams.
>>> 
>>> Thanks.
>>> 
>>>> On Wed, 30 Sep 2020, 6:49 am Job Snijders, <job at ntt.net> wrote:
>>> 
>>>> Dear Russell,
>>>> 
>>>> Thank you for this update.
>>>> 
>>>> Do you have any information on what transpired?
>>>> 
>>>> Kind regards,
>>>> 
>>>> Job
>>>> 
>>>> On Wed, Sep 30, 2020 at 06:47:00AM +1000, Russell Langton wrote:
>>>>> Hi,
>>>>> This should be resolved now.
>>>>> Please advise if any further issues.
>>>>> 
>>>>> 
>>>>> On Wed, 30 Sep 2020, 5:48 am Russell Langton, <russell3901 at gmail.com>
>>>> wrote:
>>>>> 
>>>>>> Hi,
>>>>>> I'm on leave but getting the right teams to review asap.
>>>>>> 
>>>>>> 
>>>>>> On Wed, 30 Sep 2020, 4:44 am Sadiq Saif, <lists at sadiqsaif.com> wrote:
>>>>>> 
>>>>>>> Can somebody from Telstra's NOC contact me off list please?
>>>>>>> 
>>>>>>> Y'all are leaking the following prefixes:
>>>>>>> 208.100.53.0/24, 67.202.70.0/24, 69.162.134.0/24, 208.117.38.0/24,
>>>>>>> 50.31.98.0/24
>>>>>>> 
>>>>>>> Correct origin is AS32748, not AS1221.
>>>>>>> 
>>>>>>> I am contacting on behalf of my employer who is a Steadfast customer.
>>>>>>> 
>>>>>>> --
>>>>>>>  Sadiq Saif
>>>>>>> _______________________________________________
>>>>>>> AusNOG mailing list
>>>>>>> AusNOG at lists.ausnog.net
>>>>>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>>>>> 
>>>>>> 
>>>> 
>>>>> _______________________________________________
>>>>> AusNOG mailing list
>>>>> AusNOG at lists.ausnog.net
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>>>> 
>>>> 
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> 
> 
> 
> --
> veg·e·tar·i·an:
> Ancient tribal slang for the village idiot who can't hunt, fish or ride
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