[AusNOG] Urgent: Telstra NOC

[Noel Butler]

Story on Itnews this morning, its seem the problem was far bigger than
just a few ip ranges :) 

https://www.itnews.com.au/news/telstra-routing-flub-affects-hundreds-of-networks-worldwide-554097


On 30/09/2020 09:42, Mark Andrews wrote:

> That however does mean that Telstra's formal channels aren't working
> properly.  If you can't reach the NOC via formal channels then there
> is a problem.  No one should have to come here and ask for bad
> announcements to be withdrawn.  Russell shouldn't have to do anything
> but enjoy his time off when on leave.  While we are thankful he did
> react we all need time off for our mental health.
> 
> Mark
> 
>> On 30 Sep 2020, at 08:59, David Hughes <david at hughes.id> wrote:
>> 
>> I'll second this.  Having Russell and is peers on the list and in a position to help resolve problems in a timely manner is fantastic for our industry and our clients.  Telstra is a big beast with lots of moving parts, yet I've lost count of the number of times issues have been addressed through this informal channel.  Nice one guys.
>> 
>> Thanks
>> 
>> David
>> ...
>> 
>> On 30/9/20, 8:17 am, "AusNOG on behalf of Joseph Goldman" <ausnog-bounces at lists.ausnog.net on behalf of joe at apcs.com.au> wrote:
>> 
>> It is amazing that it got fixed this way at all. Even just a few years 
>> ago I wouldn't imagine someone with such reach into Telstra NOC being so 
>> accessible for truly complex issues - you'd spend half a week trying to 
>> get through their phone system to someone or email the 'noc@' or 
>> something and hope to get a reply in a few days.
>> 
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-- 
Regards,
Noel Butler 

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