[AusNOG] Urgent: Telstra NOC

[David Hughes]

I'll second this.  Having Russell and is peers on the list and in a position to help resolve problems in a timely manner is fantastic for our industry and our clients.  Telstra is a big beast with lots of moving parts, yet I've lost count of the number of times issues have been addressed through this informal channel.  Nice one guys.


Thanks

David
...

On 30/9/20, 8:17 am, "AusNOG on behalf of Joseph Goldman" <ausnog-bounces at lists.ausnog.net on behalf of joe at apcs.com.au> wrote:

      It is amazing that it got fixed this way at all. Even just a few years 
    ago I wouldn't imagine someone with such reach into Telstra NOC being so 
    accessible for truly complex issues - you'd spend half a week trying to 
    get through their phone system to someone or email the 'noc@' or 
    something and hope to get a reply in a few days.