[AusNOG] NBN Escalations Contact

[Brad Eckert]

Hey Sean,

The following may be of use to you. The TLDR is, you get what you pay for.
*wink*

[image: image.png]
Further is provided here,
https://www.nbnco.com.au/business/product-and-technical-information/enhanced-service-levels
.

Best of luck!

Regards,

Brad


On Sat, 3 Oct 2020 at 07:38, Sean Agius <sagius at pingco.com.au> wrote:

> Hi Team,
>
>
>
> Happy Saturday (yay). Sorry for the noise but is anyone from NBN on list
> or someone who knows someone at NBN that can deal with escalations,
> specifically around churning of services? I have an issue with a scheduled
> churn that was supposed to be completed by 9:00pm last night and I am
> getting nowhere fast.
>
>
>
> Many thanks in advance.
>
>
>
>
>
> Regards,
>
> *Sean Agius*
>
> Senior Engineer
>
> *p:*
>
> *+61 3 8592 8866 <+61385928866>*
>
> *+61 431 236 571 <+61431236571>*
>
> *u:*
>
> *http://www.pingco.com.au/ <http://www.pingco.com.au/>*
>
> *a:*
>
> *Suite 114, 189E S Centre Rd, <https://goo.gl/maps/TKYaStRjEQEettUC7>*
>
> *Tullamarine VIC 3043 <https://goo.gl/maps/TKYaStRjEQEettUC7>*
>
>
>
>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20201003/7d43ca90/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 14807 bytes
Desc: not available
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20201003/7d43ca90/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image.png
Type: image/png
Size: 54940 bytes
Desc: not available
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20201003/7d43ca90/attachment-0003.png>