[AusNOG] NBN Escalations Contact

[Jennifer Sims]

Hi Sean,

Your best bet is to escalate with your RSP. There isn’t anyone at NBN direct who will handle it specifically.

Regards

Jennifer 

Sent from my iPhone

> On 3 Oct 2020, at 07:38, Sean Agius <sagius at pingco.com.au> wrote:
> 
> 
> Hi Team,
>  
> Happy Saturday (yay). Sorry for the noise but is anyone from NBN on list or someone who knows someone at NBN that can deal with escalations, specifically around churning of services? I have an issue with a scheduled churn that was supposed to be completed by 9:00pm last night and I am getting nowhere fast.
>  
> Many thanks in advance.
>  
>  
> Regards,
> <image001.png>
> Sean Agius
> Senior Engineer
> p:
> +61 3 8592 8866
> +61 431 236 571
> u:
> http://www.pingco.com.au/
> a:
> Suite 114, 189E S Centre Rd,
> Tullamarine VIC 3043
>  
>  
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20201003/919339d9/attachment.html>