<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Hi Sean,<div><br></div><div>Your best bet is to escalate with your RSP. There isn’t anyone at NBN direct who will handle it specifically.</div><div><br></div><div>Regards</div><div><br></div><div>Jennifer <br><br><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 3 Oct 2020, at 07:38, Sean Agius <sagius@pingco.com.au> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal">Hi Team,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Happy Saturday (yay). Sorry for the noise but is anyone from NBN on list or someone who knows someone at NBN that can deal with escalations, specifically around churning of services? I have an issue with a scheduled churn that was supposed
to be completed by 9:00pm last night and I am getting nowhere fast.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Many thanks in advance.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU">Regards,<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;mso-fareast-language:EN-AU">Sean Agius<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;mso-fareast-language:EN-AU">Senior Engineer<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><b><span style="font-size:9.0pt;line-height:105%;color:#89C83A;mso-fareast-language:EN-AU">p:<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:105%"><u><span style="font-size:9.0pt;line-height:105%;color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><a href="tel:+61385928866"><span style="color:#16A6DF">+61 3 8592 8866</span></a></span></u><span style="color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><u><span style="font-size:9.0pt;line-height:105%;color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><a href="tel:+61431236571"><span style="color:#16A6DF">+61 431 236 571</span></a><o:p></o:p></span></u></p>
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<p class="MsoNormal" style="line-height:105%"><b><span style="font-size:9.0pt;line-height:105%;color:#89C83A;mso-fareast-language:EN-AU">u:</span></b><b><span style="color:#89C83A;mso-fareast-language:EN-AU"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:105%"><u><span style="font-size:9.0pt;line-height:105%;color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><a href="http://www.pingco.com.au/"><span style="color:#16A6DF">http://www.pingco.com.au/</span></a></span></u><u><span style="color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><o:p></o:p></span></u></p>
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<p class="MsoNormal" style="line-height:105%"><b><span style="font-size:9.0pt;line-height:105%;color:#89C83A;mso-fareast-language:EN-AU">a:</span></b><b><span style="color:#89C83A;mso-fareast-language:EN-AU"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:105%"><u><span style="font-size:9.0pt;line-height:105%;color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><a href="https://goo.gl/maps/TKYaStRjEQEettUC7"><span style="color:#16A6DF">Suite
114, 189E S Centre Rd,</span></a><o:p></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><u><span style="font-size:9.0pt;line-height:105%;color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><a href="https://goo.gl/maps/TKYaStRjEQEettUC7"><span style="color:#16A6DF">Tullamarine
VIC 3043</span></a></span></u><u><span style="color:#16A6DF;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-AU"><o:p></o:p></span></u></p>
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